What does the business lounge offer?

As life becomes more modern, service utilities are upgraded to meet everyone's needs. Among these, the development and expansion of the aviation industry make it easy for us to travel to distant places within just a few hours. In particular, aviation services are continuously upgraded, providing passengers with the most comfortable flight hours. The business lounges were created to fulfill this purpose.

Using the business lounge at airports offers you a relaxing time before your flight, making your travel experience more complete. If you want to learn about and use the business lounge after purchasing a flight ticket, check out the detailed information in this article!

1. What is a business lounge?

A business lounge is a separate area at the airport for business class passengers or those with high-tier membership cards from airlines. This area provides a luxurious, convenient space and high-end services, allowing travelers to relax, entertain, and enjoy their waiting time before boarding.

The business lounge is a premium service typically included with first and business class tickets. However, at many airports, you can still use the business lounge with any class of ticket. You only need to purchase a business lounge pass in advance.

Business lounges are available at most international airports in Vietnam.

2. What amenities are offered in the business lounge?

Business lounges at airports provide many high-end amenities and services for business class passengers, including:

Comfortable and relaxing space: Passengers using the business lounge can rest in spacious, comfortable seats in a cool, quiet environment. The lounge is also equipped with many outlets and free Wi-Fi. Entertainment areas with widescreen TVs, newspapers, and magazines are available. Additionally, there are modern, clean shower rooms.
Buffet service: The business lounge offers a diverse buffet with delicious Asian and European dishes made from fresh ingredients, ensuring food safety and hygiene. The bar provides a wide range of drinks, including coffee, wine, and beer. Some lounges also offer à la carte services.
Attentive service: A professional staff is always ready to assist and meet all the needs of travelers quickly and efficiently. The business lounge offers luggage support, printing services, and even free spa or massage services.
Special amenities: Some business lounges also feature special amenities such as children's areas, smoking rooms, and dedicated areas for religious activities (e.g., the Jasmine Lounge at Tan Son Nhat Airport for Muslim worshippers).

No more tiring waits before your flight; you can enjoy numerous amenities at business lounges.

3. How to book a business lounge

When booking a business class ticket, you can use the business lounge for free, such as Skyboss or Business class on Vietjet. However, passengers who do not book these ticket classes can still use the business lounge. There are many ways to book the business lounge service.

3.1 Booking the service when purchasing a flight ticket

When booking a flight ticket directly through the airline's website or app, you will often have the option to purchase an additional business lounge service. The lounge pass price will be displayed separately from the flight ticket price. This method is usually convenient and time-saving, as you don't need to perform any additional steps.

3.2 Booking the service after purchasing the ticket

If you have already booked your flight ticket but have not purchased the business lounge service, you can access the airline's website or app to buy the service. Some airlines also allow you to purchase the business lounge service at the check-in counter at the airport. However, the price may be higher compared to buying it at the same time as the flight ticket.

3.3 Purchasing lounge access directly

Most business lounges sell access passes to travelers who do not have a business lounge card. You can buy a pass at the lounge's reception desk before entering. The price may vary depending on the airport, lounge, and time.

3.4 Using a membership card

Some airlines provide membership cards for frequent flyers, allowing them to use the business lounge for free or at a discounted rate.
Some premium credit/debit cards also offer benefits, including free access to business lounges.
Organizations like Priority Pass and Dragon Pass offer membership cards that allow access to business lounges at many airports worldwide.

3.5 Using a bank card

Nowadays, many banks offer free business lounge access to their VIP customers. For more detailed information about this program, you should contact the bank where you hold your card.

3.6 Using a Business Lounge Access card

Business Lounge Access is a dedicated card for accessing business lounges within Vietnam's business lounge system. With affordable prices and quick card issuance procedures, the Business Lounge Access card is a suitable choice for customers who frequently use domestic flights.

3.7 Using a network provider card

Some network providers like Mobifone, Vinaphone, and Viettel also offer business lounge services for customers using their premium plans.

When booking a Skyboss Business class ticket with Vietjet, you can use the business lounge for free at the airport.

4. Using the business lounge

4.1 How to enter the business lounge

After booking a business lounge pass and checking in, here are some basic steps to enter the business lounge:

Prepare your lounge pass: Ensure that you have your membership card or purchased pass. If you happen to forget or lose your lounge pass, you can still request the lounge provider to reissue it, but you need to notify them 24 hours in advance. To avoid hassle and save time, it's best to check and keep your lounge pass carefully before your flight.
Locate the lounge you want to use: Check the airport map or ask airport staff to find the appropriate lounge for your ticket class.
Check-in procedure: After locating the lounge and arriving at the booked lounge, present your membership card or pass to the reception staff to enter the business lounge.

4.2 Using the business lounge

After completing the check-in procedure, you can freely enjoy the services in the business lounge before your flight. Services include:

Dining: Enjoy a diverse buffet with Asian and European dishes, along with snacks, tea, coffee, bottled water, milk, and fruit juices.
Entertainment: Watch widescreen TV, read newspapers and magazines, use free Wi-Fi.
Work: Equipped with computers and power outlets, suitable for those who need to complete work before flying.
Relaxation: Some lounges have spa areas, massage services, and private sleeping rooms.

5. Some notes about the business lounge

5.1 Are children allowed in the lounge?

Children are allowed to accompany adults into the business lounge. Ticket prices for children are as follows:

For children aged 5-12, the ticket price is 50% of the adult ticket price.
One child under 5 years old can enter for free when accompanied by one adult. If the number of children under 5 exceeds one child per adult, an additional charge of 50% of the ticket price per extra child will apply.

5.2 When is the earliest time to enter the lounge?

After completing the check-in procedure, obtaining a boarding pass, and entering the restricted area, you can use the business lounge. However, note that the maximum lounge usage time is usually 3 hours for domestic terminals and 4 hours for international terminals. Be mindful of the time to avoid arriving too early.

After completing the check-in procedure, obtaining a boarding pass, and entering the restricted area, you can use the business lounge.

Above is the useful information answering the question, "What does the business lounge offer?" The amenities and services at these business lounges will undoubtedly help make your flight and travel experience more complete.

To enjoy all the services mentioned above in the business lounge and have a complete flight, you can purchase a business class ticket with Vietjet. In addition to the many amenities at the business lounges, buying a Business class ticket with Vietjet offers you several privileges, including:

Carry-on luggage: 18 kg.
Checked luggage: Free 40 kg or 60 kg and one set of golf equipment (if any), depending on the route.
Luxurious lounge access: (Not applicable on domestic flights within Thailand and at airports without standard lounge services).
Priority check-in before the flight.
Priority baggage handling.
Priority security screening: (Depending on airport conditions).
Private transfer to the aircraft: (Applicable when the aircraft is parked on the tarmac; not applicable at airports without private transfer services).
Priority seating on the aircraft.
Enjoy fresh cuisine throughout the flight.
6-in-1 amenities kit: (Toothbrush + toothpaste, comb, eye mask, lip balm, hand lotion, socks), shaving kit + shaving cream provided upon request.
Ticket refund and balance retention: Valid for two years from the scheduled departure date.
Sky Care insurance: (Not yet applicable for flights operated by Thai Vietjet).