In accordance with the regulations of the Civil Aviation Authority of Thailand (CAAT), effective 16 October 2026, for flights departing from Thailand, airport security personnel are authorized to open and inspect checked baggage without the presence of the passenger or baggage owner if there are reasonable grounds to suspect that the baggage contains suspicious items, explosives, dangerous goods, or items prohibited from air transport.

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Due to the F1 event taking place at the Sepang International Circuit (SIC), several major roads leading to Kuala Lumpur International Airport (KLIA) may be closed or affected from midnight on 1 October until the night of 4 October 2026.

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As required by the Health Authorities and Civil Aviation Authorities of India, effective 22 May 2026, all passengers arriving in India must complete the Self Declaration Form (SDF) before immigration clearance as part of the Ebola prevention measures.

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Due to infrastructure limitations, Tainan International Airport (TNN), Taiwan currently does not provide lounge services for SkyBoss passengers traveling on Vietjet flights.

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Due to the impact of volcanic ash from Krakatau volcano in Indonesia, Vietjet continues to adjust its flight operations to and from Jakarta Airport (CGK), Indonesia.

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Due to the impact of volcanic ash from Krakatau, Jakarta Airport, Indonesia has temporarily suspended operations.

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Vietjet would like to inform passengers of a terminal change for all flights departing from Soekarno-Hatta International Airport, Jakarta (CGK), as follows:

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Vietjet would like to inform passengers that Maple Lounge at Hiroshima International Airport (HIJ), Japan, will be temporarily closed from August 17, 2026, until the end of February 2027 (expected), for expansion and renovation works.

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According to the regulations of the Immigration Services of Cambodia, arriving passengers are required to complete an electronic declaration before clearing immigration. Passengers can access the electronic arrival declaration via the website https://arrival.gov.kh/ or the QR Code:

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According to the regulations of the Immigration Services of Kazakhstan, arriving passengers are required to complete an electronic declaration before clearing immigration. Passengers can access the electronic arrival declaration via the website https://egov.kz/cms/en/services/customs/pass561_mf or the QR Code:

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According to the regulations of the Immigration Services of Laos, arriving passengers are required to complete an electronic declaration before clearing immigration. Passengers can access the electronic arrival declaration via the website https://immigration.gov.la/en/registration/arrival/arrival-info or the QR Code:

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In accordance with the Pre-Arrival Information Program implemented by the Vietnam Immigration Department, passengers arriving in Viet Nam through the following international airports are required to complete a pre-arrival information declaration before immigration clearance:

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In order to minimize traffic congestion during the Ogoh-Ogoh Silent Day on March 18th, 2026, for passengers with flights departing from Denpasar International Airport - Indonesia, please be sure to arrive at the airport early. The check-in counters will be opened 03 hours before the scheduled departure time.

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In accordance with the regulations of the Immigration & Checkpoints Authority of Singapore (ICA), effective from January 30, 2026, passengers travelling to Singapore are advised of the following:

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According to the Animal and Plant Health Inspection Agency, Ministry of Agriculture, Taiwan, there has been a recent increase in violations carrying prohibited animal and plant products into Taiwan.

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According to the announcement from the Immigration Office at Haneda Airport (HND), in order to promote the use of the electronic immigration declaration system for entry into Japan, the paper immigration declaration card (ED Card / Arrival Card) will be officially discontinued from the end of February, 2026.

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Due to operational reasons, several flights to and from Seoul (Incheon, South Korea) in December will have their schedules adjusted.

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In accordance with Philippine regulations, all passengers are required to complete the e-Travel Form within 72 hours prior to arrival. Please register via the official link: https://etravel.gov.ph or by scanning the QR code below to avoid fraudulent websites that may charge fees and are not affiliated with the Government:

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Passengers holding Philippine nationality or foreign nationals who have been residing and working in the Philippines for one year or more, and whose flights depart from the Philippines, are required to pay a Travel Tax of PHP 1,620 (approximately USD 29).

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According to the National Immigration Administration (NIA) of China, effective November 20, 2025, to save time and facilitate faster immigration procedures, all international travelers may complete their entry information online in advance through the following official channels before arriving in China:

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Starting October 18, 2025, Vietjet will send flight schedule change notifications (if any) and other important information related to your journey through the following channels:

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According to the Bureau of Immigration of India, effective 01 October 2025, all international passengers traveling to India will be required to complete the disembarkation process using one of the following two options:

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According to the regulations of The Taiwan Immigration Agency, effective from October 1, 2025, all passengers entering Taiwan are required to complete the Online Arrival Card within 72 hours prior to arrival.

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Regarding to Indonesia authorities request, passengers are requested to finish submitting electronic customs declaration before entering to Indonesia

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MANDATORY ELECTRONIC QUARANTINE DECLARATION (Q-CODE) FOR FLIGHTS TO KOREA

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IMPORTANT NOTICE FOR PASSENGERS DEPARTING FROM TERMINAL 2 - NOI BAI AIRPORT

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NOTICE OF CHANGES TO THE ENTRY DECLARATION INTO THAILAND

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Implementation of Levy for international tourists, applicable from February 14th, 2024.

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Announcement from the Korea Disease Control and Prevention Agency, from January 1, 2024, all passengers entering Korea are required to complete declaration of health status

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Effective from January 01, 2024 All travelers are required to submit their Malaysia Digital Arrival Card within 03 days before arrival in Malaysia, except those listed below:

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For the itinerary, Ho Chi Minh City (SGN) to Perth (PER) then to Adelaide (ADL), the aircraft will have a layover in Perth (PER) before continuing to Adelaide (ADL)

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