Vietjet Ticket Classes and Hybrid Airline Model: Detailed Comparison

Vietjet is a hybrid airline: combining the optimal ticket prices of a low-cost model with the services of a traditional airline, allowing passengers to choose their service level through four ticket classes: Eco, Deluxe, SkyBoss, and Business. Each class has different baggage limits, meal options, lounge access, and ticket change conditions.

This article compares the benefits of each ticket class and suggests how to choose a class based on baggage, schedule, and budget.

From budget-saving needs to premium experiences, passengers now have more choices for each flight.

1. 4 Vietjet ticket classes for 4 different needs

Vietjet currently offers four main ticket classes: Vietjet Eco, Vietjet Deluxe, Vietjet SkyBoss, and Vietjet Business. The benefits are tiered from basic travel needs to options that integrate more services and amenities. Let's compare Vietjet ticket classes through the benefits listed below:

Passengers can choose their ticket class and purchase additional services directly when booking tickets on the Vietjet website or app.

Specific benefits may vary by route. According to Vietjet's current ticket conditions, the airline distinguishes between domestic flights, international flights under 7 hours, and international routes of 7 hours or more, including most routes to or from Australia, Kazakhstan, and Europe. The Perth route has a separate checked baggage limit, lower than the group of 7 hours or more. Therefore, the amount of baggage, meals, and some benefits may differ based on the actual itinerary.

1.1 Eco Ticket Class

Eco is the basic option in Vietjet's ticket system, suitable for journeys that do not require many accompanying services. Passengers can start with essential benefits and add amenities according to their actual travel needs.

• Carry-on Baggage: Includes 7 kg of free carry-on baggage.
• Add-on Service (optional): Passengers purchasing Vietjet Eco tickets can flexibly choose to add services such as:
• • Checked baggage according to desired limits.
  • Hot meals and drinks on board.
  • 3-in-1 comfort kit for a pleasant journey.
  • Pre-select seating.
• Change Itinerary: Support for changing flights, dates, or itineraries (change fees and fare differences may apply).

Thanks to its flexible service structure, Eco is suitable for short-term travelers with light baggage or relatively stable plans.

Eco is suitable for journeys prioritizing basic needs and the ability to choose additional services as needed.

1.2 Deluxe Ticket Class

Vietjet Deluxe tickets expand benefits for passengers with needs for baggage and flexibility in their schedules. This is an intermediate option between the basic package and ticket classes with more prioritized services.

• Baggage: Includes 7 kg to 10 kg of carry-on baggage and 20 kg to 40 kg of checked baggage, depending on the route group.
• Meals: Some long-haul routes include meals and drinks according to applicable conditions.
• Seating: Pre-select seating within applicable limits.
• Change Itinerary: Can change flights, dates, or itineraries without change fees; passengers still pay fare differences if applicable.

Deluxe provides an additional option to balance cost and amenities, suitable for longer trips, journeys with baggage, or plans requiring a certain level of flexibility.

Deluxe adds necessary amenities, helping passengers balance costs and flexibility in their journeys.

1.3 SkyBoss Ticket Class

SkyBoss targets passengers who prioritize time and convenience in their journeys. In addition to baggage and seating, benefits extend to some priority services at the airport and on board.

• Baggage: Includes 10 kg to 14 kg of carry-on baggage and 30 kg to 50 kg of checked baggage depending on the route group, along with 1 golf set (maximum 15 kg).
• Meals: Food and drinks on board are included in the benefits provided.
• Lounge: Access to lounges at airports that meet Vietjet's conditions.
• Priority Services: Includes priority check-in, baggage handling, and other benefits depending on airport infrastructure.
• Seating: Seating selection according to applicable limits and conditions.

SkyBoss is suitable for frequent business travelers or those with tight schedules who need quick check-in and lounge access before flights.

With SkyBoss, the experience is extended from the flight to priority benefits at the airport.

1.4 Business Ticket Class

Business is the highest ticket class in Vietjet's current system. This Vietjet ticket class is aimed at passengers with higher demands for comfort, service, and flexibility throughout their journey. Benefits are extended both at the airport and on the flight, with differences depending on the route and type of aircraft operated.

• Baggage: Includes 18 kg of carry-on baggage; 40 kg to 60 kg of checked baggage depending on the route group, along with 1 golf set.
• Meals: Includes food, drinks, and some amenities for long-haul journeys.
• Lounge: Access to lounges at airports that meet the conditions.
• Priority Services: Priority check-in, security, and some other services depending on airport infrastructure.
• Seating: Seating selection according to applicable conditions. On flights operated by Airbus A330 with corresponding Business class, seats can recline into flat beds, serving the needs for rest or work on long journeys.

Business is therefore suitable for trips where comfort, time, and service experience are prioritized.

Business targets passengers who place greater emphasis on comfort, amenities, and experience during their journey.

2. Eco, Deluxe, SkyBoss, or Business: Which Vietjet ticket class is right for you?

There is no one-size-fits-all ticket class for every journey. The same passenger may prioritize cost for a short weekend trip, need more baggage for a long vacation, or focus on time and comfort when traveling for business.

Therefore, the choice between Eco, Deluxe, SkyBoss, and Business should start from the actual characteristics of the trip.

2.1 Consider total needs rather than just comparing ticket prices

The price when booking tickets is an important criterion, but it does not reflect the total cost of the trip. If additional baggage, seating, or other services are needed, the total actual amount may change.

Therefore, passengers should set the price level alongside the benefits they truly need. A fare class with a more flexible price may not be suitable if many services need to be added, while a package with more amenities may not be necessary if most benefits are not utilized.

2.2 The easier the schedule is to change, the more ticket conditions should be considered

The need for flexibility varies with each trip. A vacation with clearly defined dates usually has fewer adjustments than a business trip or an itinerary planned months in advance.

In cases with many variables, the conditions for changing flights, travel dates, or itineraries can become an important part of the ticket purchasing decision. According to current regulations, Vietjet's fare classes also have different levels of flexibility regarding schedule changes.

2.3 Convenience also adds value to the flight

For some passengers, the time spent on the trip is not only counted from the moment the plane takes off until it lands. Airport procedures, waiting times, or comfort levels during the journey can also influence choices.

This is especially clear for those who frequently travel for work or have tight schedules. In such cases, benefits that make the trip more convenient can provide different value compared to a short journey with fewer requirements.

In general, the right choice is not necessarily the lowest fare class or the one with the most benefits. More importantly, the cost should correspond to the needs of each trip.

The suitable fare class also needs to consider baggage, schedule, time, and experience needs.

3. Vietjet and the Hybrid Airline Model

Vietjet pursues a Hybrid Airline model, combining characteristics of low-cost carriers (LCC) and full-service carriers (FSC). For passengers, this is reflected in the 4 fare classes above: choose Eco when only basic fare is needed and purchase additional services when necessary, or choose a fare class that already includes baggage, meals, lounge access, and flexible ticket changes.

4. Vietjet and the Hybrid Airline Model

The four fare classes above illustrate how Vietjet operates the Hybrid Airline model: passengers start from the basic fare of Eco, then choose additional baggage, meals, lounge access, or flexible ticket change rights in Deluxe, SkyBoss, and Business. In July 2026, Vietjet was honored as the "Best Hybrid Airline" at the Korea Consumer Awards 2026 organized by DongA Ilbo (South Korea).

Frequently Asked Questions about Vietjet Fare Classes and Hybrid Airlines

1. How many kg of carry-on baggage does the Vietjet Eco fare include?

Vietjet's baggage policy for the Eco fare includes 7 kg of free carry-on baggage. If checked baggage is needed, you can purchase an additional baggage package when booking.

2. Does the Vietjet Business fare have seats that recline into flat 180-degree beds?

It depends on the aircraft. On some flights operated by wide-body Airbus A330 aircraft with a Business cabin, the seats can recline into flat beds. Passengers should check the aircraft type and seat configuration in the flight information when booking.

3. What is a Hybrid Airline and how does Vietjet apply this model?

A Hybrid Airline is a model that combines the optimal fare pricing of low-cost carriers (LCC) with the services of traditional airlines (FSC). Vietjet is a Hybrid Airline: passengers choose their service level through 4 fare classes Eco, Deluxe, SkyBoss, and Business, from basic tickets to fare classes that include baggage, meals, and lounge access.

4. Does having many fare classes mean an airline is considered Hybrid?

No. Having many fare classes only helps to segment the product. Hybrid Airlines are assessed on a broader scale, including how the airline combines flexible cost characteristics with priority service factors, lounge access, route networks, and diverse ticket policies.

5. Does the Vietjet Deluxe fare allow free changes to flights and dates?

Yes. The Vietjet Deluxe fare allows changes to flights, dates, and itineraries without change fees. Passengers only need to pay the fare difference if there are any increases at the time of the change.

Multiple fare levels allow passengers to proactively find a balance between budget and experience for each trip.

In summary, Eco is suitable for lightweight trips; Deluxe for itineraries needing checked baggage and flexible changes; SkyBoss for those needing quick check-in at the airport; Business for long-haul flights requiring rest and many amenities.

After determining the suitable fare class, passengers can proactively plan and monitor Vietjet's promotional programs. Currently, the airline has an Eco fare program starting from 0 VND, excluding taxes and fees, during the hours of 12:00 PM - 2:00 PM daily, with flight times and conditions depending on the program. See details here.