The demand for air travel is gradually changing as passengers are not only concerned about ticket prices but also want to actively choose luggage, meals, amenities, and service levels that suit each trip. In this context, the concept of Hybrid aviation is increasingly mentioned as an approach that combines cost optimization with expanded service options.

In July 2026, Vietjet received three awards at the Korea Consumer Awards 2026 organized by DongA Ilbo: Top Hybrid Airline, Best Inflight Food Experience, and Excellence Service. This is the first time Vietjet has received the Best Hybrid Airline award. According to the organizers, Vietjet is the only foreign airline honored for two consecutive years.

See more: Vietjet's hybrid transformation earns first-ever Best Hybrid Airline title

In July 2026, Vietjet received the award for "Top Hybrid Airline" (Best Hybrid Airline) for the first time, awarded by the Korea Consumer Awards 2026 (KCA).

1. Vietjet receives the "Top Hybrid Airline" award at the Korea Consumer Awards 2026

At the Korea Consumer Awards 2026 (KCA), Vietjet received three awards including “Top Hybrid Airline” (Best Hybrid Airline), “Best Inflight Food Experience” (Best Inflight Food Experience) and “Excellence Service” (Excellence Service Award).

The Korea Consumer Awards is an annual award organized by DongA Ilbo, with results based on consumer surveys combined with evaluations from a professional council. In 2026, Vietjet was among 39 brands honored and is the only foreign airline to win for two consecutive years.

2. What is Hybrid Aviation?

Hybrid aviation can be understood as an approach that combines the characteristics of various aviation models to provide greater flexibility in costs and services.

The spirit of flexibility mentioned in the Hybrid title is clearly reflected through Vietjet's ticket class system: Eco, Deluxe, SkyBoss, and Business. Instead of applying the same service package for everyone, passengers can choose according to their budget and travel needs.

For example, travelers on short trips who want to save can prioritize basic options. For journeys that require more luggage or additional amenities, passengers can choose a higher ticket class. Meanwhile, SkyBoss and Business cater to those who prioritize experience and service.

Thus, the noteworthy aspect of Hybrid is not in providing as many services as possible, but in the ability to allow passengers to actively choose the level of experience that suits them.

See more: Vietjet ticket classes and the Hybrid aviation model: Detailed comparison

3. What does the title “Best Hybrid Airline” reflect in the flying experience with Vietjet?

From ticket classes, cuisine to cabin crew services, the spirit of the Best Hybrid Airline title is reflected in many touchpoints throughout the journey with Vietjet.

3.1 Many ticket class options for different needs

The Eco, Deluxe, SkyBoss, and Business systems help Vietjet serve various groups of needs across the same flight network. Passengers can start with cost-focused options or choose ticket classes with additional benefits depending on the purpose of their trip.

This organization also aligns with the reality that a person's needs can change with each journey. A short vacation, a business trip, or a long journey often has different requirements for luggage and amenities. Instead of assuming everyone uses the same package, passengers have more decision-making power over the services they need.

Vietjet offers a diverse range of seat options, suitable for customers' needs and journeys.

3.2 Delicious culinary experiences on the journey

Along with Best Hybrid Airline, Vietjet also received the title of “Best Inflight Food Experience” at the Korea Consumer Awards 2026. The airline's inflight menu features Vietnamese and international dishes, including familiar options like pho, banh mi, and iced milk coffee. Depending on the flight and service class, passengers can choose meals that suit their needs.

For international flights, the cuisine also adds an interesting touch to Vietnamese culture. A bowl of pho or a cup of iced milk coffee on the flight can become an extension of the destination experience for travelers.

The delicious culinary experience on the journey with Vietjet not only helps passengers 'recharge' but also creates a cultural touchpoint with Vietnamese delicacies.

3.3 Vietjet cabin crew and service experience

People are also an important part of the flying experience. Besides ensuring safety and assisting passengers, Vietjet cabin crew are the personnel who directly interact with customers for most of the time on the plane.

This is even more significant with a model that has many ticket classes and service options. The cabin crew needs to assist different groups of passengers with varying needs on the same flight, from basic journeys to higher service classes.

At the Korea Consumer Awards 2026, Vietjet also received the “Excellence Service Award”. According to the information released by the airline, the award recognizes the professional, friendly, and dedicated service style of the cabin crew.

3.4 Technology and fleet supporting the journey

In addition to inflight services, Vietjet stated that the airline continues to invest in a modern fleet and promote digital transformation in operations. These are factors that support the operation process as well as the passenger experience from searching for flights, selecting products to managing their journey.

In 2026, the airline will also continue to announce plans to expand its fleet with new generation aircraft, serving the strategy for developing domestic and international flight networks.

The awards in South Korea and Vietjet's international footprint add more options for each journey with Vietjet

A flight can simply be a cost-optimized journey, but it can also be enhanced with amenities as needs change. With options from Eco, Deluxe to SkyBoss and Business along with accompanying service systems, the Hybrid model aims to give passengers more autonomy in designing their trips.

The title of “Top Hybrid Airline” at the Korea Consumer Awards 2026 is a recognition of this development direction of Vietjet. More importantly, Hybrid opens up a more flexible approach to the flying experience: choosing the appropriate cost level and using the services truly needed for each journey.

Passengers can visit the Vietjet website or app to check flight schedules, choose ticket classes, and suitable services for their upcoming trip.

FAQ

What awards did Vietjet receive at the Korea Consumer Awards 2026?

Vietjet received 3 awards: Top Hybrid Airline, Best Inflight Food Experience, and Excellence Service. This is the first time the airline has received the Best Hybrid Airline title.

What is the Korea Consumer Awards?

This is an annual award organized by DongA Ilbo (South Korea). The results are based on consumer surveys combined with evaluations from a professional council.

What is a hybrid airline?

A hybrid airline combines the flexible pricing of a low-cost model with the services of a traditional airline, allowing passengers to choose their level of service. See details in the article about Vietjet's 4 ticket classes.

Does flying Vietjet include meals?

You can absolutely enjoy delicious meals on your flight! With the Eco fare, you can easily register to purchase additional meals right when you book your ticket. If you choose higher fare classes, hot meals will be served depending on the flight route. The menu is incredibly diverse, featuring a variety of familiar Vietnamese dishes as well as enticing international flavors.