Special regulations for the elderly when flying: Did you know?

Elderly people are one of the special groups when traveling by means of transportation, including aviation. Let's learn about the regulations on elderly people flying through the article below.

1. Can people over 80 years old fly?

Currently, the policies of the Vietnam Aviation Administration or the airline do not limit the age of participants flying. Therefore, people over 80 years old can still fly.

However, the elderly are still a special group of passengers, so airlines are allowed to refuse to transport the elderly if their health does not meet safe flight conditions. In this case, if the elderly want to travel by plane, they need to have a confirmation from a doctor or be accompanied by a doctor/nurse.

Elderly passengers can still choose to fly if their health conditions are met

2. Documents to prepare when elderly people fly

What documents do elderly people need when traveling by plane is one of the top concerns of many people. With most airlines, the documents needed to check in for the elderly are relatively simple. You just need to prepare some documents as follows:

CCCD/ID card.
Passport.
National Assembly delegate card (If any).
Party membership card (If any).
Copies of documents proving the person has meritorious services to the revolution (Copy of the Decision to confer the title of Hero, Copy of the Decision to grant the Certificate of War Invalids, people receiving policies such as war invalids or invalid war card, (Copy Decision to award Resistance War Medal Certificates...) (if any).
Health certificate.

*Note:

Airlines will not accept ID cards older than 30 years.
Documents must be within their expiration date.
Documents must have a recent photo attached for easy identification.
For detailed instructions on how to prepare documents for the elderly when flying, please contact Vietjet's nearest ticket office.

3. Does Vietjet have services for the elderly to fly?

As mentioned, elderly people traveling by plane are also very special guests. Therefore, Vietjet family always welcomes guests with the utmost dedication and thoughtfulness.

3.1. 15% discount on ticket prices

With the goal of creating favorable conditions for the elderly to travel by air, Vietjet offers a direct 15% discount on ticket prices for passengers with Vietnamese nationality aged 60 and over. Policy applies when purchasing tickets at Vietjet's official ticket offices, customers only need to present identification documents (original or notarized) to immediately receive a 15% discount on the entire domestic flight network operated by Vietjet. .

3.2. Prioritize procedures

Elderly passengers will receive priority service when arriving at the Ticket Office and checking in at special passenger service support counters at 3 airports SGN/HAN/DAD (Ho Chi Minh City, Hanoi and Da Nang).

In addition, when boarding the plane, older people also receive assistance in arranging luggage and priority stamps to pass through security gates. This service applies to all domestic and international flights of Vietjet.

3.3. Free transportation of wheelchairs and walking sticks; wheelchair and forklift support at the station, apron and when boarding the plane

For elderly customers with weak health and unable to move normally, Vietjet provides additional transportation support services at the station, apron and boarding and disembarking aircraft. Passengers can book wheelchair service 24 hours before their flight at the Official Ticket Office and Call Center. Vietjet will prioritize passengers who book service early because the airline's number of wheelchairs is limited.

In addition, Vietjet also does not charge a fee if customers bring their own wheelchairs and walking sticks when flying.

3.3. Convenient seating arrangements and luggage retrieval assistance

Elders and accompanying people will be seated next to each other in a comfortable area. At the same time, when the plane takes off or lands, passengers are also assisted by flight attendants in picking up their luggage.

For special passengers such as aunts, uncles, and elderly ladies, Vietjet always provides dedicated service and offers many attractive incentives.

4. What should the elderly prepare before flying?

Below are some useful experiences to help prepare the elderly to fly more conveniently.

4.1. Health examination

Elderly people often have many health problems. Therefore, to feel more secure and know whether they should fly during this time or not, the elderly should go to a medical facility/specialized clinic to have their health checked. The doctor will give useful advice to the patient, provide a number of care tools/equipment as well as medicine to ensure the elderly are healthy enough to travel by plane.

In some cases, the airline may require a health certificate to ensure that the passenger is fit to fly. Therefore, it is very necessary to examine and get a certificate from a doctor.

4.2. Prepare special medicines

For elderly passengers undergoing medical treatment, preparing medication is certainly necessary. Special medications need to be kept in a handbag and carried with you for timely use.

4.3. Note before flying

Some good tips for older people before flying to bring the most comfort and safety:

You should go to the airport early to have time to rest and recover, have a snack and take medicine (if necessary) before boarding the plane.
Elderly people should arrange and carry luggage as compactly as possible to facilitate movement and not cause fatigue.
Avoid using alcoholic drinks, carbonated drinks, caffeine and greasy foods that cause bloating and discomfort before boarding the plane.

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One of the secrets for older people to have a smooth flight is to arrive at the airport earlier to have time to rest, eat, and get ready to fly.

4.4. Pay attention while flying

Elderly people may experience feelings of nervousness and anxiety when flying. Some of the following notes will be very useful for passengers:

Regularly exercise to circulate blood, prioritize stretching movements to reduce muscle stiffness and fatigue during the flight.
You should use the seat selection service on the plane to have a comfortable, airy seat.
Drink plenty of water while flying to avoid dehydration caused by dry air in the airplane cabin.

5. Which elderly people should not fly?

Some older people may have medical conditions that make it difficult to meet safe flying conditions. If you are suffering from the following diseases, your relatives should consider choosing more optimal means of transportation so that the elderly can move safely:

Elderly patients who have recently undergone various types of surgery.
Diseases related to blood and nerves.
Respiratory diseases such as tuberculosis, bronchial asthma...
Groups of cardiovascular diseases such as myocardial infarction, angina, heart failure, heart valves...
Elderly people with acute ear infections and sinusitis should limit air travel.
The customer is an elderly person with poor health and has been advised by doctors not to fly.

To make the journey as smooth as possible, passengers should declare their health status in advance when booking tickets and checking in at the check-in counter. If you need to purchase additional special services such as wheelchair support when flying, you should book 24 hours in advance at the ticket office or Vietjet hotline to receive the best service.

Hopefully, the information about elderly people flying has helped everyone have the best preparation when flying. Vietjet is always ready to serve all its passengers wholeheartedly and safely. If you still have questions, please immediately contact the channels below to receive detailed advice: