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Flight operation changes to/from Jakarta due to volcanic ash

Due to the impact of volcanic ash from Krakatau, Jakarta Airport, Indonesia has temporarily suspended operations.

As a result, four flights scheduled for September 6 — VJ855/VJ854 on the Ho Chi Minh City–Jakarta–Ho Chi Minh City route and VJ929/VJ928 on the Hanoi–Jakarta–Hanoi route — have been temporarily suspended.

Passengers affected by these flight changes will be supported in accordance with the airline’s applicable service policies.

In response to the volcanic ash situation, passengers traveling to or from Jakarta are advised to proactively monitor flight updates and their specific itineraries via the “My Booking” section on the Vietjet Air website and the Vietjet Air mobile app.

Changes to flight operations due to the temporary suspension of airport operations are an exceptional circumstance in air transportation. Vietjet sincerely apologizes for the inconvenience and kindly asks for passengers’ understanding of this exceptional situation.