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Flight extras
Insurance
Feel safe and comfortable with reliable insurance programs from prestigious insurance partners of Vietjet
Airport map
View the airport map easily with Inmapz
Special assistance service
Travelling with pets service, Unaccompanied minor service, Meet and assist service and more!
Power Pass
With the creation of POWER PASS SKYBOSS, Vietjet will offer leaders an amazing "Buy Once, Fly Hundred Times" air travel package.
Flight route map
Viewing flight route maps is so convenient with Inmapz
For your more convenient flight…
Pre-book convenient services to enjoy your flight to the fullest
Financial services
Fly first, pay later
Ready to fly, Vietjet's tickets to take care of. Enjoy an installment purchase of airline tickets with loan terms up to 6 months and no need to prove income
Airport taxi
Pre-book Green SM taxi service for airport pickup with saver packages
Pre-order Dutyfree
Enjoy shopping with just one click, you'll receive it right on your flight. Many well-known products with great deals are waiting. Shopping now!
Di-HDBank
Download the Di-HDBank online banking application together to enjoy fast and efficient payment of airline tickets & other financial supports.

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Notification on Methods of Sending Information to Passengers

Starting October 18, 2025, Vietjet will send flight schedule change notifications (if any) and other important information related to your journey through the following channels:

SMS (Text Message)
Email

Notifications will be sent from Vietjet’s official email addresses, including: noreply@vietjetair.com and noreply.19001886@ses.vietjetair.com, to the phone number and email address you provided when booking your ticket. This ensures that all updates are delivered accurately and promptly.

Additionally, you can proactively check your booking details and the latest flight schedule at any time via:

Vietjet Air Website / Mobile App: Access your booking directly in the “Manage Booking” section.
Customer Service Center / Authorized Agents: Contact Vietjet’s customer service or the original ticketing channel for assistance.

Best regards,
Vietjet Air Customer Service Center
Phone: 19001886
Email: 19001886@vietjetair.com