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Vietjet opens three more direct routes linking Vietnam with India, further boosting the regional connection

Vietjet

*The new routes of Da Nang - New Delhi, Hanoi/HCMC - Mumbai to commence operations in May*


(Ho Chi Minh City, February 6, 2020) – To meet rising demand for travel between Vietnam and India as well as across the region, Vietjet has opened three new direct routes connecting Vietnam’s three largest hubs, Da Nang, Hanoi and Ho Chi Minh City, with two of India’s largest economic, political and cultural centers of New Delhi and Mumbai.


Accordingly, the Da Nang – New Delhi and Hanoi – Mumbai routes will commence operations starting from May 14, 2020 with a frequency of five flights per week and three flights per week respectively. The Ho Chi Minh City – Mumbai routes will operate four weekly flights from May 15, 2020.


Vietjet

“We are excited to continue connecting Vietnam destinations to the market of over 1.2 billion population in India after receiving positive feedback regarding our previous two direct flights that linked both Ho Chi Minh City and Hanoi with New Delhi,” said Vietjet Vice President Nguyen Thanh Son.


“With just over five hours of flight time per leg, and a convenient flight schedule throughout the week, Vietjet's newest routes between Vietnam and India will create many more trade and tourism opportunities between the two countries, helping to boost the economies of both. The expansion of Vietjet's flight network into India also reaffirms the airline's ongoing commitment to continuously help flyers save on cost and time. Passengers can enjoy flying on our new and modern aircraft and taking transit flights to famous destinations across Southeast Asia, including Indonesia, Singapore, Malaysia, Thailand and many other countries, thanks to Vietjet’s extensive flight network in the Asia Pacific region”, he added.


Vietjet

Travelholics eager to explore colorful destinations in India can now book tickets via all official channels including the airline’s website, www.vietjetair.com, the mobile app Vietjet Air and the airline's Facebook page, www.facebook.com/vietjetvietnam (just click the “Booking” tab). Alternatively, customers can book by calling the hotline +8419001886 or by going to any official agents/ ticket offices of Vietjet. Payment can be easily made using Vietjet SkyClub, Visa/ MasterCard/ AMEX/ JCB/ KCP/UnionPay cards; or with any ATM card issued by 34 Vietnamese banks and registered with internet banking.


Vietjet Vietjet

In recent years, India has emerged into one of Asia’s most exciting and attractive destinations thanks to numerous and diverse cultural, religious, culinary and tourism attractions. Besides the incredible capital of New Delhi, Mumbai, once known as Bombay, serves as one of India's most important financial and economic centers and is an extremely enchanting destination in its own right. India is also well-known as an ancient and captivating land with many treasures of cultural heritage, colorful festivals and historic religious sites.


Vietjet

Located in Central Vietnam, Da Nang not only possesses beautiful beaches but also world famous tourism attractions, such as the Golden Bridge, Ba Na Hills, Dragon Bridge, and much more. The city also serves as a gateway to many of the country’s most famous heritage sites, including the ancient town of Hoi An, the former imperial citadel in Hue city, the world’s biggest cave Son Doong and many other fascinating destinations. Meanwhile, Hanoi and Ho Chi Minh City are Vietnam’s two largest political, financial, economic and cultural hubs, offering tourists a heady mix of historical sites, cultural activities, incredible shopping options, cosmopolitan dining as well as amazing street food.


Vietjet

With all three of the new routes launching operations in May 2020, Vietjet will become the operator with the most direct routes between the two countries, offering five direct routes from and to India. The airline currently operates the HCMC/Hanoi – New Delhi services at a frequency of four weekly flights and three weekly flights respectively.


As the people’s airline of choice, Vietjet always keeps up to date with the latest travel trends to introduce new flying opportunities to more and more people at reasonable prices. The new-age carrier has also implemented a program called "Protect the planet - Fly with Vietjet”, which involves a series of meaningful activities, such as “Let's clean up the ocean”, “Take action against plastic waste”, and many more initiatives, to help create a green planet for all of humanity and protect the environment for future generations.


Flight schedule of new flights between Vietnam and India:


Flight Flight code Frequency Departure
(Local time)
Arrival
(Local time)
Da Nang – New Delhi VJ831 5 flights/week Mon, Wed, Thu, Fri, Sun 18:15 21:30
New Delhi – Da Nang VJ830 22:50 5:20
Hanoi – Mumbai VJ907 3 flights/week Tue, Thu, Sat 20:20 23:30
Mumbai – Hanoi VJ910 3 flights/week Wed, Fri, Sun 00:35 6:55
HCMC – Mumbai VJ883 4 flights/week Mon, Wed, Fri, Sun 19:55 23:30
Mumbai - HCMC VJ884 4 flights/week Mon, Tue, Thu, Sat 00:35 7:25

Currency:

Special Passenger

Adults

Children

Infants

Booking Center

Hotline:
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or (+84) 28 3526 68 68

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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