Vietjet opens a new ticket office with a comprehensive service combination for customers

(Vietjet, Ho Chi Minh City, September 2, 2019) - From September 2, customers of Vietjet and Swift247 are able to use downtown check-in service as well as other outstanding utilities at 60A Truong Son, Ward 2, Tan Binh District, Ho Chi Minh City at any time.

It’s the first Vietjet ticket office to provide downtown check-in service. Passengers can buy add-on services and get their boarding passes after completing the check-in procedure. Checked baggage will be received and baggage tags will be issued from November 1. Being hands-free of bulky luggage and long queues at Tan Son Nhat airport, Vietjet's passengers can enjoy the experience at Menas Mall, HDBank’s digital banking and the neighborhood.

Also at 60A Truong Son, Swift247 opens the official service point operating 24/7, providing inter-province super express transportation services for road and air mobility within only 5 hours.

The new modern ticket office and Vietjet Plaza service complex are equipped with digital boards to inform schedule of all Vietjet’s flights. Thereby, passengers using free downtown check-in service can be proactive in time before going directly to the airport security checking to enter the boarding area. In addition, Vietjet provides a free shuttle bus to Tan Son Nhat airport from 60A Truong Son every 15 minutes.

Downtown check-in is the next modern model applied by the new-age carrier Vietjet and is expected to be replicated massively in the near future. The new ticket office with downtown check-in service is expected to help reduce the overload at airport check-in counters, especially at Tan Son Nhat airport, bringing benefits not only for passengers but also for ground service companies, airport security, cargo, shipping units, etc.

Vietjet’s passengers can also check-in at the service desks or by self check-in kiosks, purchase add-on services and receive advices from Vietjet’ staff at any time of the day.

On the occasion of the opening, Vietjet offers free seat selection and additional 20kg of checked baggage for all customers using any service at the new ticket office. There are thousands of surprising gifts are waiting at the 24/7 new, modern and convenient ticket office.