Notice on flight schedules and policies to support passengers on flights from and to Da Nang

Vietjet increases 15 flights connecting Da Nang to Hanoi and Ho Chi Minh City on July 26 to support passengers who want to change their itineraries. Specific flights are as follows:

- 04 flights from Da Nang to Ho Chi Minh City departing at 21:55, 22:15, 22:25 and 23:00

- 04 flights from Ho Chi Minh City to Da Nang departing at 20:00, 20:15, 20:45 and 21:00

- 04 flights from Da Nang to Hanoi departing at 18:55, 19:15, 22:40 and 23:05

- 01 flights from Hanoi to Da Nang departing at 17:00, 20:45 and 21:10

Due to the new development of COVID-19 in Da Nang, Vietjet has implemented support plans to assist passengers on the flights from and to Da Nang scheduled to depart from July 26 to August 31, 2020 with ticket purchase/ flight time change before 13:00 on July 26, 2020 as follows:

1. Flight changes:

- Passengers are allowed to change 01 time free of charge and fare difference shall be charged (if any);

- Changing time: At least 03 hours before the scheduled time of the new departure

- New flight time: From July 26, 2020 to October 31, 2020

2. Reservation:

- Reservation period: 180 days from the first scheduled time of departure

- Automatic reservation, no fixed identification

3. Refund: Money will be transferred to the original payment account after 90 days from the date of receiving the customer's request.

Passengers can contact the ticket offices and official agents of Vietjet across the country for maximum support and get more updated information about flight schedule through Vietjet’s official information channels at website www.vietjetair.com, Vietjet Air mobile app, official Facebook page at https://www.facebook.com/vietjetvietnam/, ticket offices and official agents of Vietjet.

We would like to notice that all passengers on flights departing from Da Nang during this period are required to carry out a mandatory medical declaration via website https://tokhaiyte.vn/, save your information and present it when checking in or fill out a paper declaration at the airport.

Thank you for your understanding!