Notice of the visa issuance halt for foreigners entering Vietnam

Vietjet would like to notice that from 00:00 on March 18, 2020, Vietnam halts visa issuance for foreigners entering the country for a period of 30 days.

From 00:00 on March 18, 2020, foreigners enjoying visa-waiver program or overseas Vietnamese and their spouses and children having been granted with certificate of visa exemption shall only be allowed to enter Viet Nam if they can submit papers certifying they are negative for the novel coronavirus. The aforesaid measure shall also be applied to foreigners such as experts, business managers, highly skilled workers, etc. upon arrival to Viet Nam. All the above measures shall NOT be applicable to entrants for diplomatic or official purposes.

All entrants shall be medically checked and have to comply with the nation’s COVID-19 prevention and control measures.

In addition to the current quarantine measures, the Government has decided that all incoming travelers from the US, Europe and ASEAN countries shall be subject to centralized quarantine. The rest will be quarantined at home or other places of accommodation under supervision by local authorities.

Vietjet’s operation plans of some routes flying from and to ASEAN countries including Thailand, Singapore, Malaysia, Cambodia, Myanmar, Indonesia will be affected, suspending operations from March 20th, 2020. Passengers on flights affected by operation schedule changes during the COVID-19 epidemic time can change their flight period on the same route free of charge after the outbreak has been controlled and can receive other supports according to the airline’s service policy.

Vietjet has informed passengers via communication channels, telephone, SMS about changes due to this force majeure situation. The airline has been coordinating closely with authorities, airports, etc. to implement the operation processes in accordance with all global supreme standards and recommendations from the International Air Transport Association (IATA), the World Health Organization (WHO) and other aviation authorities in order to control the disease as well as to ensure the highest safety for passengers, flight crews and aircraft.