Notice of policy to support passengers to and from bad weather affected areas in the Central region

(Ho Chi Minh City, October 20, 2020) - The new-age carrier Vietjet implements the unlimited free flight change policy to support passengers travel from and to the central provinces due to the influence of storms and floods in this area. Passengers only need to pay the fare difference (if any).

Specifically, all passengers arriving and departing from Hue, Dong Hoi and Vinh airports with scheduled departure times from October 20 to November 15, 2020 can change their flight dates free of charge, unlimited times and pay only the fare difference (if any) with new departure times from October 21 to January 31, 2021.

Please contact Vietjet’s official ticket offices, agents, via hotline 19001886 to make free changes. Please note that changes need to be completed before the original scheduled departure times and before November 15, 2020.

Vietjet announces that from October 19, 2020, the airline has been providing free transportation and priority for relief goods on the earliest flights which departure from Ho Chi Minh City and Hanoi to airports in Chu Lai (Quang Nam), Da Nang (Da Nang), Phu Bai (Thua Thien Hue), Dong Hoi (Quang Binh) and Vinh (Nghe An). Charity organizations that need to register to transport relief goods please contact via email huongvemientrung@vietjetair.com and hotline 0888671133 for specific instructions.

Besides, the airline also gives free air tickets to officials of the Vietnamese Fatherland Front and People's Committees of provinces and cities who have duties at the Central region during this period.

From the beginning of the floodplain, Vietjet has launched the program "Spreading the love donation with Vietjet to flood victim in Central Vietnam", urging all staff to donate directly at all offices in Vietnam and abroad. The donations are handed over to the people of the Central region by a Vietjet's specialized delegation.