Ready to fly, Vietjet's tickets to take care of. Enjoy an installment purchase of airline tickets with loan terms up to 6 months and no need to prove income
Which flights can I book and purchase ticket on website of Vitejet?
You can book, purchase all domestic, international flights operated by Vietjet
2
How long can I book, purchase ticket on website of Vietjet in advance?
How long of payment due? "You can book, purchase ticket on website of Vietjet minimum 4 hours prior to departure time. You are required to make payment within 24 hours or minimum 12 hours prior to departure time after booking.
3
Can I book, purchase ticket on website of Vietjet for a child under 2 years old?
You can book, purchase ticket for a child under 2 years old who seated with adult. For further information, please contact Call Canter at 19001886
4
How many persons of one booking can I book, purchase ticket on webiste of Vietjet?
You can book, purchase ticket of 9 persons in maximum 9 (a child under 2 years old excluded) for one booking.
5
What should I do if purchasing more than 10 persons of one booking?
For group purchase, please contact via email: group@vietjetair.com
6
How can I choose the best price of ticket on webiste of Vietjet?
While seeking for the flights on website of Vietjet, the system will display the lowest price of available seat to be chosen. You can click into a box "find lowest fare". Please check out details related to types of airfare, terms and conditions.
7
I would like to purchase a itinerary with many segments, the system always displays the lowest price. How can I choose more flexible price?
You can purchase separate one-way itinerary or round-trip itinerary for each segment, the system will display all fares of available seat to be chosen.
8
How many fares are there on flights of Vietjet and how differences are they?
If successful payment occurs, how can I receive a ticket?
After successful payment recorded, the system will automatically infom successful transaction and send booking code. Please save the booking code for looking up information of itinerary and electronic ticket. In addition, Vietjet will send itinerary confirmation and electronic ticket to email that has been registered and provided by passenger.
If you are unable to receive an email of itineray confirmation and electronic ticket within 30 minutes after successful payment, please check your booking code by following instructions:
Access webiste of Vietjet, go to""booking information"", click into ""manage my booking"" and input required information. In case of unfounded booking code, you can contact Call Center at 19001886 for assistance.
10
Why am I unable to receive itinerary confirmation and electronic ticket after successful payment? What should I do in this case?
You may input incorrect email address while booking. In case of having booking code, please contact Call Center at 19001886 for assistance
11
If purchased ticket on website of Vietjet, how can I change a booking, itinerary?
To change a booking, itinerary that purchased on website www.vietjetair.com of Vietjet, you can access webiste of Vietjet, go to"booking information", click into "manage my booking", input required information and change or contact tiketing office or outsource of Vietjet for assistance. The terms and conditions of fare will be applicable for the booking and itinerary change.
120+
Domestic and international routes
400+
Daily flight
6000+
Friendly and dedicated staffs
100+
New and fuel-efficient aircraft
7★
The highest ranking for aviation safety with 7 stars
Booking
Skyshop
Hotel
E-Voucher
E-Sim
E-Visa
Buy foreign currency
Insurance
SkyJoy
