越捷航空推「SKY COVID CARE」安心保險方案 讓旅客安心享受飛航

(台北訊,2020年3月23日)新世代越捷航空祭出「SKY COVID CARE」安心保險方案,凡於2020年3月23日至6月30日搭乘越捷航空國內航班之旅客,若於起飛日30天內確診感染新型冠狀病毒COVID-19,不論感染源頭,皆可向越捷航空申請越南盾2千萬(約新台幣2萬5千元)至最高越南盾2億(約新台幣25萬)的保險補助。


越捷航空推「SKY COVID CARE」安心保險方案 讓旅客安心享受飛航

3折機票優惠乘坐越捷綠色航班暢遊所有航線

(香港,2020年3月16日) 從即日至2020年3月17日,新世代航空公司越捷和泰國越捷的所有內陸和國際航線推出3折(*)機票優惠。越捷這份有意義而實用的禮物,希望幫助大家消除憂慮,提起精神並走向更美好的未來。


3折機票優惠乘坐越捷綠色航班暢遊所有航線

體驗綠色飛行趁現在! 越捷航空祭出全航線「70% off」3折超級優惠機票

(台北訊,2020年3月15日)即日起自3月17日,新世代越捷航空及泰越捷航空祭出全航線「70% off」3折超級優惠機票(*)。邀請旅客一同體驗越捷航空服務,遊覽世界風情。


體驗綠色飛行趁現在! 越捷航空祭出全航線「70% off」3折超級優惠機票

關於在航班和機場使用口罩的通知

(胡志明市,越捷航空,2020年3月14日)為了在Covid-19流行期間確保乘客的健康和安全,越捷航空成請所有乘客進入機場航站樓並搭乘越捷的航班時配戴口罩。


越捷的最美女英雄

相信越捷對越南航空業的貢獻絕對是毋庸置疑的,而其之所以能成功成為越南航空界載客量領先的航空公司,全賴一眾美麗而才華橫溢的女性領導人之努力。

越捷的最美女英雄

越捷航空推出全亞洲航線半價促銷

(台北訊,2020年2月21日)新世代越捷航空祭出全亞洲航線半價(*)優惠機票,即日起自2月29日,不論是探索新旅遊秘境或是放鬆心情,快把握機會與越捷航空一同暢遊各地!


越捷航空推出全亞洲航線半價促銷

越捷航空營運五條越南至印度航線 新航線為印度提供更多飛行機會

(台北訊,2020年2月14日)越捷航空拓展印度航線,其5條航線將為印度近13億人口提供更多飛行機會,同時也為越捷飛航版圖拓展計劃立下新里程碑。新直飛航線連接越南峴港、河內及胡志明市三大重點城市至印度新德里與孟買兩大經濟樞紐中心。越南國家副主席鄧氏玉盛(Dang Thi Ngoc Thinh)及印度民航局榮譽部長哈迪普·辛格·普里(Hardeep Singh Puri)皆出席新航線開通盛會。


Vietjet chinh phục 1,3 tỷ người dân Ấn Độ, công bố loạt 5 đường bay thẳng tới Delhi, Mumbai

越捷航空「暢遊亞洲 1KG黃金飛機任你抽」頭獎得主為越泰台混血旅客

(台北訊,2020年2月11日)越捷航空公布「暢遊亞洲,1KG黃金飛機任你抽」活動頭獎得主,並於本月8日於越捷航空胡志明市總部頒發獎項。


Vietjet

越捷航空宣布開通三條連接越南與印度之直飛航線 峴港 – 新德里航線、河內、胡志明市 – 孟買航線將於五月開通

 

越捷航空公佈2019年Q4財務表現 其運輸營收增加25% 越捷航空將於印度持續拓展航空版圖 為超過12億人口提供更多飛行機會

(台北訊,2020年2月4日)越捷航空控股公司(Vietjet Aviation Joint Stock Company;HOSE代碼:VJC)公佈2019第四季財務表現,其航空運輸營收為越南盾10.5兆(約新台幣136.87億元),成長25%。此外,越捷2019年航空運輸營收達越南盾41.097兆(約新台幣535.95億元);利潤總額達3.936兆(約新台幣51.29億元),相較2018年同期分別增長21.4%及29.3%。

Vietjet Aircraft

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1. 从12-16岁的小孩被视为最小年龄单独乘机的乘客(YPTA)
vietjetAir 只接受12-14岁乘客但需要有家长或18岁以上的监护人同行。
vietjetAir 接受14-16岁乘客(从出发日期计算)不需简约任可同意书并被视为成人;然而,该乘客无权监护12岁以下的乘客。
2. 未成年人(从16岁-不到18岁)
从16-18岁的乘客(从出发日期计算)不需简约任可同意书并被视为成人;然而,该乘客无权监护12岁以下的乘客。

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 从2-12岁的小孩需要有同行人。我们拒载如果没有18岁以上同行人。
 

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 拒载新生婴儿或不到14天大的婴儿。
接受运载从14天大到两岁小孩但需要有家长或的监护人同行。
出发航班日期时不到两岁的小孩,但返程超过两岁。在此航班中该乘客需要购买机票(小孩票-CHD)。
vietjetAir接受运载最多10%该机型的运载量(对于A320机型180个位子只能运载18位小孩乘客,A320机型174个位子只能运载17位小孩乘客)。
在出发前,小孩票应完成订票并支付。
每位乘客只能携带一位小孩。如果乘客携带两位小孩,必须有一位小孩六个月大以上并且该小孩必须另买位子。

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 48 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 48 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 48 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 48 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

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