Vietjet, your community airline cares and knows how, a good trip is important to you, our valued guests. Having a good trip means no worries when you are on a trip. Be it for a leisure travel or even a business trip, one thing that is just as important but often overlooked by travelers is good travel insurance.
With Vietjet TravelCare, you can now travel with a peace of mind when you know that your travel inconveniences such as an accident, losing your travel documents and baggage, trip cancellation and other travel inconveniences will be taken care of. Underwritten by Chubb Insurance Vietnam Co. Ltd, Vietjet TravelCare is made available to you via www.vietjetair.com
For further details on the insurance cover, benefits and policy wording, please click on the below:
Vietjet TravelCare Summary of Benefits
Vietjet TravelCare Declarations
Vietjet TravelCare Policy Wording
Domestic: One Way | Return
International: One Way | Return
You can submit your claim files to us via our online platform here or email Chubb at travelclaims.VN@chubb.com for assistance.
Frequent questions >>
If you require an invoice for TravelCare insurance, please follow the process:
Any request for VAT invoice issuing in the same month that Certificate of Insurance issued, please provide the VAT invoice recipient details to Chubb Customer Services Department. Requests for VAT invoices will be fulfilled within two business days after we’ve verified the information provided. All requests will be delivered to the address provided.
VAT invoice recipient details:
- Buyer name
- Address
- Tax code
- Policy Number
- Invoice Description “Bảo hiểm du lịch bằng đường hàng không VietJet (TravelCare)”
If there is no any request for VAT invoice issuing from customers who bought VietJet TravelCare insurance through Digital Platforms which are managed by VietJet Air , Chubb OPS will issue only one VAT invoice for the remaining production registered for a booking month with the description of buyer as “For buyers who have no request for VAT invoice” .
If any request for VAT issuing next month whist Insurance Policies was issued last month, please send the request to Chubb by the 5th of following month in the latest.
Note: Chubb Vietnam does not authorize any third party to give advice or issue VAT invoice on VietJet TravelCare Insurance. This Insurance Product is only provided through Digital Platforms which are managed by VietJet Air. If you have any query about the Vietjet TravelCare insurance, please contact us at:
Chubb Insurance Viet Nam Company Limited
Saigon Finance Center, 8th Floor
9 Dinh Tien Hoang, Da Kao Ward
District 1, HCMC, Vietnam
Phone: (84.28) 3910 7268
E-mail: TravelCare.VN@chubb.com
Business operating hours:
Monday to Friday
08.30 AM – 5.30 PM
Vietjet TravelCare is especially designed for Vietjet passengers and underwritten by Chubb Insurance Vietnam Co. Ltd. For full details of the insurance cover, terms and conditions, declaration, please read the Vietjet TravelCare details available in this website.