Skip Navigation Links

Vietjet launches two new routes in Thailand during ASEAN Summit

* Two new routes linking Udon Thani with Bangkok and Chiang Rai launched under the witness of government leaders from Vietnam and Thailand


Vietnam Prime Minister Nguyen Xuan Phuc attends Vietjet’s new route launching ceremony within the framework of the 35th ASEAN Summit in Thailand

(Bangkok, November 2, 2019) – Today in Bangkok, Thailand, the new-age carrier Vietjet officially announced the commercial launch of two new direct services connecting Bangkok (Suvarnabhumi Airport) and Chiang Rai with Udon Thani – central province of Northeast Thailand, which is home to the largest overseas Vietnamese community in the land of Smiles. The ceremony, attended by Prime Minister of Vietnam Nguyen Xuan Phuc and Deputy Prime Minister of Thailand Anutin Charnvirakul and senior delegates from the two countries, was held within the framework of the 35th ASEAN Summit, taking place in Bangkok from November 2-4, 2019.


Vietnam Minister of Industry and Trade, Tran Tuan Anh congratulates Vietjet on the airline’s new milestone in Thailand

Speaking at the ceremony, Vietnam’s Minister of Industry and Trade Tran Tuan Anh, said: “Congratulations to Vietjet on today’s opening ceremony for the new routes of Bangkok and Chiang Rai to Udon Thani. I am impressed by Vietjet’s outstanding efforts over the past years to achieve great business expansion not only in Vietnam but also in the region. The carrier has also simultaneously built and developed Thai Vietjet successfully. Those activities really contribute positively to the economic, trade, cultural and tourism exchanges between Vietnam and Thailand. May I wish Vietjet a great success ahead and hope the airline will transport more and more tourists from Vietnam and the region to Thailand and vice versa.”


Vietjet Vice Chairman Nguyen Thanh Hung announces the two new routes connecting Bangkok and Chiangrai with Udon Thani Thailand Deputy Prime Minister Anutin Charnvirakul congratulates Thai Vietjet on adding two new routes into its expanding flight network in Thailand.

“I am really honored to be here among all of you to commemorate the routes launching of Vietjet in Thailand. The two cities of Chiang Rai and Udon Thani that Vietjet has chosen are tourist destinations not only for Thai but also foreign travelers. I would like to thank Vietjet for your investment and contributions to Thailand at the time that we need. The new routes will surely contribute to the transportation and cooperation between the two countries of Thailand and Vietnam,” said Thai Deputy Prime Minister Anutin Charnvirakul.


Thai Vietjet Chairwoman Nguyen Thi Thuy Binh presents souvenir to Thailand Deputy Prime Minister Anutin Charnvirakul at the ceremony

The Bangkok – Udon Thani route will operate on daily basis starting from November 25, 2019. The daily flight departs from Bangkok at 7:20 and arrives in Udon Thani at 8:30, and the return flight takes off from Udon Thani at 9:10 and arrives in Bangkok 10:20, plus an additional flight departs from Bangkok at 16:25 and arrives in Udon Thani at 17:35 operating 3 days per week on every Tuesday, Thursday and, Sunday. The route between Chiang Rai and Udon Thani services 3 days per week on every Tuesday, Thursday and, Sunday, starting from November 26, 2019. The flight departs from Udon Thani at 18:05 and arrives in Chiang Rai at 19:10, and the return flight takes off from Chiang Rai at 19:40 and arrives in Udon Thani at 20:45. Passengers will soon be able to conveniently travel to Udon Thani from Bangkok and Chiang Rai in just over an hour.


Vietnam Prime Minister Nguyen Xuan Phuc, Thailand Deputy Prime Minister Anutin Charnvirakul, high-ranking dignities of the two countries and leaders of Vietjet join for celebrating the airline’s new routes.

With a modern fleet of over 80 Airbus aircraft, Vietjet is operating 150 routes covering destinations across Vietnam and international destinations with around 400 flights daily. To date, the airline has carried nearly 100 million passengers, whilst the number of passengers transported by Vietjet between Thailand and Vietnam and within Thailand has reached 9 million.


The two new routes to Udon Thani will not only further expand Vietjet’s flight network in Thailand but also help to connect travelers to destinations in Vietnam, such as Hanoi, Ho Chi Minh City, Da Nang as well as cities in South Korea, Japan, Hong Kong, Taiwan, and many other Southeast and East Asian countries, bringing more travel opportunities at affordable prices to everyone. Vietjet is proud to offer passengers memorable flying experiences on new and modern aircraft with comfy seats, delicious hot meals served by friendly cabin crew, and many other interesting on demand services.


Vietnam Prime Minister Nguyen Xuan Phuc, Thailand Deputy Prime Minister Anutin Charnvirakul, high-ranking dignities of the two countries and leaders of Vietjet join for celebrating the airline’s new routes.

Covering an area of 11,730 square kilometers, Udon Thani is the major hub in Northeast Thailand and serves as an intermediate transportation corridor between Thailand and Laos. It is also considered the prime economic center of the region with one of the largest expat populations, including the major overseas Vietnamese community here. As a tourism destination, Udon Thani is well known for its archaeological wonders, including the Ban Chiang prehistoric village where the world's first Bronze Age civilization is believed to have existed more than 5,000 years ago. Udon Thani is also famous as a producer of handicrafts. It is also home to many beautiful natural landscapes such as Red Water Lily Lake in Kumphawapi and Than Ngam Waterfall and cultural attractions such as Ban Chiang National Museum. Interestingly, in 1928 Uncle Ho stayed in the province as part of his journey fighting for Vietnam’s independence. The President Ho Chi Minh Memorial Site located in the province attracts thousands of visitors every year.

Currency:

Special Passenger

Adults

Children

Infants

Call Center

Hotline:
(+84) 19001886
or (+84) 28 3526 68 68

To subscribe:

Sign up for Enews
Register member

Already a member?

Sign in here

Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

closeClose

Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

closeClose

Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

closeClose

1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

closeClose