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Vietjet inks deal with Airbus to order 20 latest-generation A321XLR aircraft

**Vietjet to become one of the first carriers in the world to operate A321XLR aircraft in 2023

** Two more A320/ A321 flight simulators also added to the Vietjet Aviation Academy

Vietjet inks deal with Airbus to order 20 latest-generation A321XLR aircraft Vietjet President & CEO Nguyen Thi Phuong Thao (right) and Airbus CEO Guillaume Faury co-sign the order contract for 20 A321XLR aircraft with the witness of the two parties’ top leaders

(Toulouse, October 31, 2019) – New age-carrier Vietjet and aircraft manufacturer Airbus today signed a contract for 20 brand-new A321XLR aircraft. The deal in Toulouse (France) will make Vietjet one of the first carriers in the world to operate Airbus’s newest "extra-long-range" version when the first of the aircraft are delivered in 2023. With a range of up to 8,700km, the innovative model will serve Vietjet’s fleet modernization and international flight network expansion plans in the near future.


On this occasion, the two parties also signed an agreement for two additional A320/A321 aircraft Simulators (SIM) for pilot and technician training, increasing the manufacturer’s investment to Vietjet Aviation Academy to three SIMs, helping increase the capacity for training at the Vietjet facility.


Vietjet inks deal with Airbus to order 20 latest-generation A321XLR aircraft Vietjet President & CEO Nguyen Thi Phuong Thao (right) and Airbus CEO Guillaume Faury co-sign the order contract for 20 A321XLR aircraft with the witness of the two parties’ top leaders

Vietjet President & CEO Nguyen Thi Phuong Thao and Airbus Chief Executive Officer Guillaume Faury co-signed the important contract during the official visit of Mrs. Thao and Vietjet’s top leaders to Europe.


Speaking at the contract signing ceremony, Airbus Chief Executive Officer Guillaume Faury, said: “Vietjet is one of the fastest growing carriers in the Asian region and we feel proud to have the A321XLR joining its fleet. This order is another strong endorsement of our decision to bring true long range capability to the singe aisle market with the A321XLR, enabling airlines to extend their networks at the lowest possible cost. Furthermore, we are also pleased to develop further our collaboration with Vietjet in the area of training.”


Vietjet inks deal with Airbus to order 20 latest-generation A321XLR aircraft Vietjet President & CEO Nguyen Thi Phuong Thao (right) and Airbus CEO Guillaume Faury co-sign the order contract for 20 A321XLR aircraft with the witness of the two parties’ top leaders

Vietjet President & CEO Nguyen Thi Phuong Thao said: “Vietjet has always been a pioneer for operating new, modern, advanced and fuel-efficient aircraft. We are proud of operating the world’s youngest Airbus fleet with an average age of only 2.7 years, which has contributed greatly to Vietjet’s success over the past years. Following the signing of this contract today, the new A321XLR will be the perfect upgrade to comprehensively modernize Vietjet’s fleet as we look to strongly grow international flight network. It’s exciting to know that our passengers will soon enjoy flying on our comfortable, modern and cost-saving mid-haul flights.”


Vietjet inks deal with Airbus to order 20 latest-generation A321XLR aircraft Vietjet Vice President Dinh Viet Phuong signs the agreement for two additional A320/A321 aircraft Simulators with Airbus representative

With this latest contract, Vietjet’s total order book with Airbus reaches 186 aircraft with the first A321XLRs to be delivered to the airline from 2023.


The next evolutionary step on from the A321LR, the A321XLR model responds to market needs for even more range and payload, creating more value for the airlines. From 2023, the aircraft will deliver an unprecedented Xtra Long Range of up to 4,700nm (8,704 km) – 15 percent more than the A321LR – and with 30 percent lower fuel burn per seat compared with previous-generation aircraft.


Vietjet A321XLR aircraft Vietjet A321XLR aircraft

As part of the deals for the new aircraft and SIMs, Airbus Services provides also state-of-the-art training solutions to ensure safe, reliable and economically efficient operations on all Airbus aircraft throughout their lifecycle. The aircraft manufacturer is also on-hand to offer support every step of the way with a comprehensive and tailored training portfolio designed and developed by Airbus for Vietjet’s pilots, cadets, cabin crews, performance & operations engineers, maintenance personnel and structure & repair specialists.

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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