Vietjet transported 2.2 million passengers after 5 years of takeoff in Thanh Hoa

(Ho Chi Minh City, November 24, 2019) - The new-age career Vietjet celebrated the 5th anniversary of the 1st flight to Thanh Hoa with the participation of leaders of Thanh Hoa Province and Vietjet.


Vietjet transported 2.2 million passengers  after 5 years of takeoff in Thanh Hoa

CAPA names Vietjet “Asia Pacific Low Cost Airline of the Year 2019”

(Singapore, November 14, 2019) – New-age carrier Vietjet has been awarded the title of “Asia Pacific Low Cost Airline of the Year” by Centre for Asia Pacific Aviation (CAPA). The award ceremony took place during the CAPA Asia Aviation Summit, which is being held from November 14 -15, 2019 in Singapore.

CAPA names Vietjet “Asia Pacific Low Cost Airline of the Year 2019”

SWIFT247 introduces super express delivery service in Da Nang

(Kuala Lumpur, 11 November 2019) – SWIFT247 has today begun providing a solution connecting air and road transportation with Vietjet Air and Grab officially to customers in Vietnam’s central city, Da Nang.

SWIFT247 introduces super express delivery service in Da Nang

Vietjet President & CEO, Nguyen Thi Phuong Thao named ‘Asia-Pacific CEO of The Year’

(Hong Kong, November 5, 2019) – Vietjet President & CEO Nguyen Thi Phuong Thao has been named the APAC CEO of The Year at the 2019 Aviation 100 Awards held today in Hong Kong.


Vietjet President & CEO, Nguyen Thi Phuong Thao named  ‘Asia-Pacific CEO of The Year’

Opening 2 international routes from Da Nang to Singapore & Hong Kong, Vietjet offers millions of 0VND tickets

(Ho Chi Minh City, November 5, 2019) - Welcoming the 100 millionth passenger in this festive season, Vietjet jubilantly opens sales on two international routes Da Nang – Singapore, Da Nang - Hong Kong and offers millions of super-saving tickets priced only from 0VND (*) at golden hours between 12:00 – 14:00 from November 5 to November 7, 2019.

Vietjet offers millions of 0VND tickets

Vietjet named ASEAN’s Best Aviation Enterprise at 2019 ASEAN Business Awards

(Bangkok, November 3, 2019) – New-age carrier Vietjet has been named the best enterprise in the aviation sector for the ASEAN region. The airline received the honor on November 2, 2019 at the 2019 ASEAN Business Awards (ABA) Gala Night, which was held within the framework of the ASEAN Summit in Thailand. On behalf of the airline, Vietjet Vice President Ho Ngoc Yen Phuong accepted the award under the witness of Thailand’s Deputy Prime Minister Anutin Charnvirakul and many other dignitaries and leaders from Thailand and ASEAN countries.


Vietjet named ASEAN’s Best Aviation Enterprise at 2019

Vietjet thanks 100 million passengers with “Fly around Asia and hunt for the 1kg golden aircraft” program

(Vietjet, Ho Chi Minh City, November 2, 2019) - Jubilantly welcoming the 100 millionth passenger, the new-age carrier Vietjet thanks passengers with the biggest promotion program ever named "Fly around Asia and hunt for the 1kg golden aircraft", millions of 0VND tickets everyday and a jackpot of the 1kg golden aircraft. Total prize value is up to tens of billions Vietnam dong.


Fly around Asia and hunt for the 1kg golden aircraft

Vietjet launches two new routes in Thailand during ASEAN Summit

(Bangkok, November 2, 2019) – Today in Bangkok, Thailand, the new-age carrier Vietjet officially announced the commercial launch of two new direct services connecting Bangkok (Suvarnabhumi Airport) and Chiang Rai with Udon Thani – central province of Northeast Thailand, which is home to the largest overseas Vietnamese community in the land of Smiles. The ceremony, attended by Prime Minister of Vietnam Nguyen Xuan Phuc and Deputy Prime Minister of Thailand Anutin Charnvirakul and senior delegates from the two countries, was held within the framework of the 35th ASEAN Summit, taking place in Bangkok from November 2-4, 2019.


Vietjet inks deal with Airbus to order 20 latest-generation A321XLR aircraft

(Toulouse, October 31, 2019) – New age-carrier Vietjet and aircraft manufacturer Airbus today signed a contract for 20 brand-new A321XLR aircraft. The deal in Toulouse (France) will make Vietjet one of the first carriers in the world to operate Airbus’s newest "extra-long-range" version when the first of the aircraft are delivered in 2023. With a range of up to 8,700km, the innovative model will serve Vietjet’s fleet modernization and international flight network expansion plans in the near future.


Vietjet inks deal with Airbus to order 20 latest-generation A321XLR aircraft

Vietjet launches first direct service from Da Nang to Tokyo’s central airport Haned

(Da Nang, October 31, 2019) – New-age carrier Vietjet has officially commenced its latest international service, connecting the coastal city of Da Nang in Central Vietnam with Tokyo’s Haneda International Airport, marking the airline’s 5th route between the two countries. This is the first direct service between Da Nang and Haneda, the busiest airport in all of Japan, and one of Asia’s most bustling airports.

Passengers on inaugural flight arriving from Tokyo are warmly welcomed at Da Nang International Airport

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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