Celebrate big festival, fly everywhere, let’s Vietjet!

(Ho Chi Minh City, April 16, 2021) - Celebrating the national holidays of April 30 - May 1, Vietjet offers customers an all-inclusive ticket price of only 468,000 VND on all flight routes across Vietnam.


Businesswoman Nguyen Thi Phuong Thao receives the Legion of Honour awarded by the French Government

(Hanoi, April 14, 2021) - The French Embassy in Vietnam held a ceremony to present the Legion of Honour from the Government of the French Republic to the Chairwoman of Sovico Group, President and CEO of Vietjet Nguyen Thi Phuong Thao. The solemn ceremony was attended by diplomats from many countries, heads of government ministries and various state organizations, leaders of cultural agencies, leaders of businesses, etc.


Businesswoman Nguyen Thi Phuong Thao receives the Legion of Honour awarded by the French Government

Vietjet connects Phu Quoc with Thanh Hoa, Da Lat, Nha Trang, Hue, Can Tho

(Vietjet, Phu Quoc, April 10, 2021) - Accompanying with Phu Quoc to welcome tourists, Vietjet operates a series of flight routes connecting domestic destinations to the beautiful Pearl Island.


Vietjet connects Phu Quoc with Thanh Hoa, Da Lat, Nha Trang, Hue, Can Tho

Jubilantly welcoming the Hanoi Tourism Promotion Festival 2021, Vietjet launches super attractive domestic travel stimulus packages

(Ho Chi Minh City, April 8, 2021) - Responding to the domestic tourism stimulus program of the Hanoi People's Committee, Vietjet participates in the “Hanoi tourism stimulating and introducing the culinary culture festival 2021” for three days from April 16 to April 18 at Hoan Kiem Lake area.


Jubilantly welcoming the Hanoi Tourism Promotion Festival 2021, Vietjet launches super attractive domestic travel stimulus packages

Fly from anywhere to Phu Quoc with Vietjet, all-inclusive combo starts from only 2,340,000 VND

(Vietjet, Ho Chi Minh City, April 6, 2021) - With the opening of a series of direct routes from all over the country to Phu Quoc, Vietjet and Vinpearl offer customers a special promotion program of flights and hotels with exclusive price from 2,340,000 VND per customer.

Fly from anywhere to Phu Quoc with Vietjet, all-inclusive combo starts from only 2,340,000 VND

Find out the winner of the car worth VND1.5 billion of Vietjet’s Fly high promotion

(Ho Chi Minh city, Vietjet, April 3, 2021) - After more than two months of the exciting promotion, “Fly high, win a car, enjoy the festive season, Let’s Vietjet!” promotion campaign has found out the winner of the Vinfast car prize.


Chiếc xe hơi trị giá 1,5 tỷ đồng theo chương trình bay chất cùng Vietjet đã tìm được chủ nhân

Vietjet re-operates some international flights

(Ho Chi Minh City, April 1, 2021) - As the Covid 19 vaccines have been widely injected around the world, ensuring the dual goal of economic development and pandemic prevention, meeting the basic and essential travel needs of the people, from April 1, 2021, Vietjet re-operate regular international flight routes to Bangkok (Thailand), Tokyo (Narita, Japan), Seoul (Incheon, South Korea), Taipei (Taiwan), etc.


Vietjet re-operates some international flights

Vietjet continues to be the official air transportation sponsor of Miss World Vietnam 2021

(Ho Chi Minh City, April 1, 2021) - Vietjet continues to accompany Miss World Vietnam as the official air transportation sponsor of the beauty pageant.


Vietjet continues to be the official air transportation sponsor of Miss World Vietnam 2021

Flying high during the summer, Vietjet jubilantly opens a series of flight routes from Da Lat, Nha Trang, Thanh Hoa, Vinh, Da Nang to Phu Quoc

(Ho Chi Minh City, March 29, 2021) – To celebrate a brilliant summer season and meet the travel needs of passengers on the occasion of April 30 and May 1, Vietjet opens a series of new flight routes from Da Nang, Thanh Hoa, Nha Trang, Da Lat and Vinh to Phu Quoc.


Flying high during the summer, Vietjet jubilantly opens a series of flight routes from Da Lat, Nha Trang, Thanh Hoa, Vinh, Da Nang to Phu Quoc


Having a date with the sky, flying across Vietnam with Vietjet’s vouchers

(Vietjet, Ho Chi Minh City, March 16, 2021) – In appreciation of passengers who return to the sky and fly safely with Vietjet, Vietjet offers them millions of vouchers worth VND100,000 and VND50,000.


Having a date with the sky, flying across Vietnam with Vietjet’s vouchers

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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