In order to create favorable conditions for passengers and enhance customer service safety during the year-end peak season, Hanoi - Ho Chi Minh City and Hanoi - Da Nang flights of Vietjet departing from Noi Bai International Airport will be checked in at lobby A of T1 terminal (from counters A01 to A14) from December 16, 2020. Other domestic flights’ check-in counters will be placed at lobby E of T1 terminal (from counters E22 to E33).
Passengers are advised to arrive at the airport at least two hours prior to the departure time to avoid any inconvenience while looking for the new check-in zones.
Vietjet has been working closely with the authorities, airports, ground services companies to instruct, inform and serve passengers in the best way.