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Vietjet officially announces five direct routes to India, linking Vietnam with the world’s third largest market of 1.3 billion people

Vietjet chinh phục 1,3 tỷ người dân Ấn Độ, công bố loạt 5 đường bay thẳng tới Delhi, Mumbai

(New Delhi, February 13, 2020) - Vietjet has officially marked an important milestone in India, one of the world's leading aviation markets with a population of up to 1.3 billion people with the opening of five direct routes connecting Vietnam’s largest cities, namely Hanoi, Ho Chi Minh City, and Da Nang with the capital of New Delhi and Mumbai in India. The opening ceremony was held under the witness of Vice President of the Socialist Republic of Vietnam Dang Thi Ngoc Thinh, Ambassador Vietnam to India Pham Sanh Chau, Honorable Minister of Civil Aviation in India, Hardeep Singh Puri and leaders of two countries.


Vietjet chinh phục 1,3 tỷ người dân Ấn Độ, công bố loạt 5 đường bay thẳng tới Delhi, Mumbai Vietjet chinh phục 1,3 tỷ người dân Ấn Độ, công bố loạt 5 đường bay thẳng tới Delhi, Mumbai

Speaking at the ceremony at Noi Bai International Airport, Vice President of the Socialist Republic of Vietnam Dang Thi Ngoc Thinh, said: “Vietjet’s direct flight opening records a milestone not only for the development of the airline but also marking the traditional bilateral relations between Vietnam and India. The airline’s new route announcement ceremony of direct flights connecting Hanoi and Ho Chi Minh City with Mumbai; Hanoi, Ho Chi Minh City and Da Nang to New Delhi on my official visit to India will contribute to promoting the pillars of the Vietnam-India comprehensive strategic partnership, boosting mutual development in term of politics, national defense, security, economy, commerce, tourism and cultural exchange. I am confident that Vietjet will continue to be the leading airline in exploring and commencing direct services to other potential markets in the future.”


Vietjet chinh phục 1,3 tỷ người dân Ấn Độ, công bố loạt 5 đường bay thẳng tới Delhi, Mumbai Vietjet chinh phục 1,3 tỷ người dân Ấn Độ, công bố loạt 5 đường bay thẳng tới Delhi, Mumbai

Vice President Dang Thi Ngoc Thinh and the high-ranking delegation were also the first passengers to experience Vietjet's VIP SkyBoss services with first Class seats on the special flight connecting capital city Hanoi of Vietnam with the capital New Delhi in India. Vietjet's SkyBoss service offers exceptional experience with lounge access, priority services, and a selection of fresh and delicious hot meals on happy flights.


Also giving a remark at the ceremony in New Delhi, Honorable Minister of Civil Aviation in India, Hardeep Singh Puri, said: “India today is already the world’s third largest domestic civil aviation scene. In 2018-19, the trade between India and Vietnam grew at an annual rate of 12.81% and reach USD13.69 billion. And I believe that the economic relations of both countries will grow exponentially thanks to direct air connectivity of Vietjet as announced today. Congratulations Vietjet.”


Vietjet chinh phục 1,3 tỷ người dân Ấn Độ, công bố loạt 5 đường bay thẳng tới Delhi, Mumbai Vietjet chinh phục 1,3 tỷ người dân Ấn Độ, công bố loạt 5 đường bay thẳng tới Delhi, Mumbai

The Da Nang – New Delhi and Hanoi – Mumbai routes will commence operations starting from May 14, 2020 with a frequency of five flights per week and three flights per week respectively. The Ho Chi Minh City – Mumbai routes will operate four weekly flights from May 15, 2020. The airline currently operates the HCMC/Hanoi – New Delhi services at a frequency of four weekly flights and three weekly flights respectively.


Vietjet chinh phục 1,3 tỷ người dân Ấn Độ, công bố loạt 5 đường bay thẳng tới Delhi, Mumbai Vietjet chinh phục 1,3 tỷ người dân Ấn Độ, công bố loạt 5 đường bay thẳng tới Delhi, Mumbai

India is one of the world’s largest and most populous countries with 1.3 billion people and forecasted to surpass China in next decades. Vietjet plans to commence more routes to multiple destinations in the country. Besides the incredible capital of New Delhi, the city of Mumbai serves as one of India's most important financial and economic centers and is an extremely enchanting destination in its own right. India is also well-known as an ancient and captivating land with many treasures of cultural heritage, colorful festivals and historic religious sites. Vietjet’s direct routes will also bring bring many passengers from India to fascinating destinations in Vietnam such as Hanoi, Ho Chi Minh City, Da Nang. Visitors can also easily connect with other cities and countries across the dynamic Southeast and East Asian region thanks to Vietjet’s vast domestic and international network.


Vietjet chinh phục 1,3 tỷ người dân Ấn Độ, công bố loạt 5 đường bay thẳng tới Delhi, Mumbai Vietjet chinh phục 1,3 tỷ người dân Ấn Độ, công bố loạt 5 đường bay thẳng tới Delhi, Mumbai

Heading toward a green future, and with the aspiration to make a green planet for humanity and future generations, Vietjet continues to make great efforts to offer travelers more flying opportunities with the airline’s modern, fuel-saving, eco-friendly fleet at reasonable prices so people and tourists across the region and beyond can discover new destinations while protecting the planet. Miss Intercontinental Karen Gallman also features in the new-age carrier’s program called "Protect the planet - Fly with Vietjet”, which involves a series of meaningful activities, such as “Let's clean up the ocean”, “Take action against plastic waste”, as well as charity activities in India, and much more. As ambassador for Indian tourism, she will join Vietjet’s journey to protect the earth, reduce the risk of natural disasters and epidemics, and help bring civilized and beautiful values to people to wherever Vietjet has flights.


Vietjet chinh phục 1,3 tỷ người dân Ấn Độ, công bố loạt 5 đường bay thẳng tới Delhi, Mumbai

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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