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Vietjet announces 5 new Thai domestic routes, expanding flight network in Thailand

Vietjet announces 5 new Thai domestic routes, expanding flight network in Thailand

(Bangkok, June 15, 2020) – Vietjet has announced and opened ticket sales from June 15, 2020 for 5 new Thailand domestic routes. These five new routes will connect the capital Bangkok (Suvarnabhumi) with famous tourism and cultural destinations from North to South of Thailand including Hat Yai, Khon Kaen, Nakhon Si Thammarat, Ubon Ratchathani, and Surat Thani.


The 5 new routes extend Thai Vietjet’s domestic flight network to 12 domestic routes, connecting 11 destinations in Thailand. Vietjet is bringing more chance for people and tourists to benefit tourism, trade in Thailand.


Vietjet announces 5 new Thai domestic routes, expanding flight network in Thailand Vietjet announces 5 new Thai domestic routes, expanding flight network in Thailand

Hat Yai, a large district of Songkhla province in South of Thailand, is well-known as the center of trade, logistics, communications, transportation, and tourism of the province and the region. While Nakhon Si Thammarat and Khon Kaen are famous for their precious history. For Ubon Ratchathani, it is one of the four major cities of Isan, a region in northeastern Thailand, also known as the "big four of Isan." Meanwhile, Surat Thani is a province in the lower southern Gulf of Thailand with many popular big and small islands around the province, including traveler’s favorite islands of Koh Samui. Let’s travel to these Thai top destinations with Vietjet.


Vietjet announces 5 new Thai domestic routes, expanding flight network in Thailand Vietjet announces 5 new Thai domestic routes, expanding flight network in Thailand

Recently, Vietjet has also increased its Vietnam domestic flight network to 53 routes with 8 new routes connecting Hanoi with Dong Hoi (Quang Binh province); Hai Phong with Quy Nhon (Binh Dinh province); Vinh (Nghe An province) with Phu Quoc; Da Nang with Phu Quoc, Da Lat (Lam Dong province), Buon Ma Thuot (Dak Lak province), Vinh and Thanh Hoa. These new routes will commence operation from June 18, 2020.


In celebration of the new routes launching, more than 500,000 promotion tickets from only THB5 (approx. US16 cents) (excluding taxes and fees) are given away for 5 days from 15th- 19th June, 2020 during the golden hours between 12:00 and 14:00 (GMT+7) on website www.vietjetair.com. The promotion tickets are available for the travel period from 1st July till end of December 2020. Thai Vietjet also organize the lucky draw with the prize of ‘5- month free travel with Thai Vietjet’ for all the customer doing the booking tickets on the promotion site at skyfun.vietjetair.com.


Vietjet announces 5 new Thai domestic routes, expanding flight network in Thailand Vietjet announces 5 new Thai domestic routes, expanding flight network in Thailand

Currently, Thai Vietjet is operating stable flight operation covering Thailand domestic network including routes between Bangkok and Chiang Mai/ Chiang Rai/ Phuket/ Krabi/ Udon Thani. Passengers are recommended to check the regulations and procedures upon arrival of each destination city and airports for smooth entry. The airline also continuously increases flight schedules and extends its network in response to rising demand. Earlier, Thai Vietjet has offered 1-year complimentary travel to front line medical staff, including all members of Thai Covid-19 Prevention & Control Committee and all doctors and nurses of 160 appointed hospitals for treatment of Covid-19 patients in Thailand as a way to appreciate the heroes who have been working hard to prevent and control the outbreak until the situation is recovered.


New Routes Flight time Frequency Start operation
Bangkok - Hat Yai 07:00-08:25 15:25-16:50 10 flights/week July 17, 2020
Hat Yai - Bangkok 08:55-10:35 17:20-19:00 10 flights/week
Bangkok - Khon Kaen 07:30-08:35 15:45-16:50 14 flights/week July 30, 2020
Khon Kaen - Bangkok 09:05-10:15 17:20-18:30 14 flights/week
Bangkok - Nakhon Si Thammarat 11:05-12:20 7 flights/week August 6, 2020
Nakhon Si Thammarat - Bangkok 12:50-14:20 7 flights/week
Bangkok - Ubon Ratchathani 10:45-11:55 7 flights/week October 6, 2020
Ubon Ratchathani - Bangkok 12:25-13:40 7 flights/week
Bangkok - Surat Thani 09:30-10:45 7 flights/week November 4, 202
Surat Thani - Bangkok 11:15-12:40 7 flights/week

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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