Vietjet launches new service to Indonesia with Ho Chi Minh City-Bali route

(Ho Chi Minh City, April 12, 2019) – Welcoming the vibrant summer, Vietjet today opens ticket sales for its new international route connecting the biggest city of Vietnam, Ho Chi Minh City with Bali (Indonesia).


Vietjet now has flights from Ho Chi Minh City (Vietnam) to Bali (Indonesia)

Vietjet recruits cabin crews to serve an expanding flight network development strategy

(Vietjet – HCMC, April 11, 2019) – Aiming to further expand its domestic and international flight network, Vietjet hosts large-scale Cabin Crew Recruitment in Ha Noi, Ho Chi Minh City and Danang.


Vietjet tuyển dụng tiếp viên phục vụ chiến lược phát triển mạng bay rộng khắp

Vietjet announces its audited financial statement of 2018: Core business continues to increase 49%, international revenue surpassed domestic ones

(Ho Chi Minh City, April 9th, 2019) – In 2018, the new aged carrier Vietjet continued to have a year of high and sustainable growth. Total number of transported passenger of Vietjet reached to 23 millions, leading the domestic market, numbers of interational routes increase to 66 accounting for nearly 2/3 of its total routes.


Vietjet announces its audited financial statement of 2018: Core business continues to increase 49%, international revenue surpassed domestic ones

Vietjet expands international network, announcing the commercial launch of direct route between Phu Quoc and Hong Kong

(Hong Kong, April 09, 2019) – Today in Hong Kong, Vietjet announced the commercial launch of a new route linking Phu Quoc and Hong Kong – one of the most well-known destinations in Asia and its operation plan for the Hong Kong market.


Vietjet expands international network, announcing the commercial launch of direct route between Phu Quoc and Hong Kong

Vietjet advances the second dividend payment of 2018 at 10%, increase payout dividend ratio of the year to 55%

VJC Board of Directors have just announced to advance 10% cash dividend payment to its shareholders, so they will receive a cash dividend of 30% in the fiscal year 2018, corresponding to the amount that company pay for its shareholders is nearly VND1,625 billion.


Vietjet advances the second dividend payment of 2018 at 10%, increase payout dividend ratio of the year to 55%

Prime Minister Nguyen Xuan Phuc witnesses the inauguration of Vietjet’s 5 new routes from, to Can Tho International Airport

(Can Tho, April 06th, 2019) – Today in Can Tho City, Vietjet jubilantly inaugurates 05 new routes from, to Can Tho International Airport including: Can Tho – Hai Phong, Can Tho – Vinh (Nghe An Province), Can Tho – Thanh Hoa, Can Tho – Nha Trang (Khanh Hoa Province) and Can Tho – Dalat (Lam Dong). The ceremony took place solemnly under the witness of Prime Minister Nguyen Xuan Phuc and the senior leadership of Vietnamese Government.


Prime Minister Nguyen Xuan Phuc witnesses the inauguration of Vietjet’s 5 new routes from, to Can Tho International Airport

Chairwoman of the Vietnamese National Assembly Nguyen Thi Kim Ngan joins Vietjet at ceremony in Toulouse, France to receive brand new A321neo

(Toulouse, April 3, 2019) – Today in Toulouse (France), Vietnamese National Assembly Chairwoman Nguyen Thi Kim Ngan, who along with her fellow dignitaries from the National Assembly visited and attended the delivery ceremony for Vietjet’s brand new A321neo, registered as VN-A600 at Airbus’s factory.


Chairwoman of the Vietnamese National Assembly Nguyen Thi Kim Ngan joins Vietjet at ceremony in Toulouse, France to receive brand new A321neo

Vietjet inaugurates international route connecting Nha Trang to Taipei (Taiwan)

(Ho Chi Minh City, April 3rd, 2019) – Welcome vibrant summer, Vietjet celebrates the inauguration of new international route connecting Nha Trang (Khanh Hoa Province) to Taipei (Taiwan), contributing to promote tourism, trade and integration between two countries and region.


Vietjet khai trương đường bay quốc tế Nha Trang – Đài Bắc

Opening 5 new routes from Can Tho, Vietjet offers 1.1 million tickets from just VND0

(Vietjet, Ho Chi Minh City, 1st April 2019) – Welcome vibrant summer, Vietjet opens sales on two new routes including Can Tho – Nha Trang (Khanh Hoa Province) and Can Tho – Da Lat (Lam Dong Province). New routes will operate from 26th April 2019. Earlier this month, Vietjet also opened 3 routes from Can Tho to Hai Phong, Vinh (Nghe An Province) and Thanh Hoa. Thanks to new routes, Vietjet will be the airline having the most routes and flights from and to Can Tho.

Tàu bay hiện đại Vietjet

Vietjet honored as “the Best Service Foreign Low-Cost Carrier” in Korea

(Seoul, March 29, 2019) – At the announcement and award ceremony of “Korea Prestige Brand Awards 2019” taking place in Seoul on March 28, 2019, Vietjet was awarded as “The Best Service Foreign Low-Cost Carrier”. On behalf of Vietjet, Deputy Director of Commercial, Mr. Jay L Lingeswara, attended the ceremony and received the award.

Vietjet được vinh danh “Thương hiệu chất lượng dịch vụ” tại Hàn Quốc

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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