Vietjet is awarded the Certificate of Merit by the Government for contributions to the community

On June 15, during the 20th anniversary of the establishment of the Vu A Dinh Scholarship Fund, Deputy Prime Minister Truong Hoa Binh on behalf of the Government awards Vietjet the Certificate of Merit for its great contributions to the Fund in efforts to make a better society and community.


Vietjet is awarded the Certificate of Merit by the Government for contributions to the community

The first Cashless Day in Vietnam Buy Vietjet air tickets to earn up to 36% cashback, 0% interest installment plan for air tickets

(Vietjet, Ho Chi Minh City, June 15th, 2019) – In response to the first “Cashless Day 16/6” in Vietnam, Vietjet offers customers many super promotional programs. Customers buying air tickets online via HDBank will get up to 36% cashback on ticket price and 0% interest installment plan for air tickets during the loan term.


Ngày không tiền mặt lần đầu tiên tại Việt Nam

NOTICE FOR PASSENGERS DURING THE G20 OSAKA SUMMIT

Due to the G20 Osaka Summit, from Thursday, June 27 through Sunday, June 30, 2019, kindly expect large-scale, long-lasting traffic restrictions for both the expressway (including bridges to and from the airport) and the roads on the airport island. As such, travel by train to and from Kansai airport is strongly recommended, because it is less likely to be affected by these restrictions.

LƯU Ý CHO HÀNH KHÁCH TRONG THỜI GIAN DIỄN RA HỘI NGHỊ THƯỢNG ĐỈNH G20 TẠI OSAKA

For the first time in Vietnam, customers can buy Vietjet tickets via installment with HD SAISON

(Vietjet, Ho Chi Minh City, June 8th, 2019) – Aiming to become a Consumer Airlines, Vietjet cooperates with HD SAISON Finance Co., Ltd. to provide the first installment program for buying air tickets in Vietnam making air travel within everyone’s financial capability.


Lần đầu tiên tại Việt Nam, khách hàng có thể mua trả góp vé máy bay Vietjet cùng HD SAISON

“Show your summer version” and fly Vietjet with hundreds of thousands of international tickets from VND0

(Vietjet, Ho Chi Minh City, June 4th, 2019) - Continuing the promotion series of the biggest program “Fly for love – Show your summer version”, Vietjet offers 03 golden days on June 05th, 06th, 07th 2019 with 400,000 super-saving tickets priced only from VND0 (*) on website www.vietjetair.com.

“Xõa bung chất hè” cùng Vietjet với trăm ngàn vé quốc tế chỉ từ 0 đồng

ASEAN Ambassadors and Consul Generals from Vietnam join Vietjet on airline’s debut flight from Ho Chi Minh City to Bali

(Bali, Indonesia, May 29, 2019) – Today, the new-age carrier Vietjet officially launched its newest route, Ho Chi Minh City - Bali, connecting the largest city in Vietnam to one of the world’s most famous holiday destinations just in time to celebrate the start of summer.

Vietjet on airline’s debut flight from Ho Chi Minh City to Bali

MILLIONS OF VND0 TICKETS ACROSS ASIA ARE JUST ONE CLICK AWAY, JOIN VIETJET’S ONE-OF-A-KIND SUMMER PARADE

(Vietjet, Ho Chi Minh City, 20th May, 2019) - Welcoming the brilliant summer with a series of activities in "Love Connection – Show your summer version", Vietjet offers millions of tickets from VND0 to fly around Asia and invite everyone to participate in the one-of-a-kind summer parade of the planet from on the ground up to the cloud. Attractive gifts are given away from 01/06/2019 to 31/07/2019.

MILLIONS OF VND0 TICKETS ACROSS ASIA ARE JUST ONE CLICK AWAY, JOIN VIETJET’S ONE-OF-A-KIND SUMMER PARADE

Vietjet and 10 year journey with Community Disaster Prevention Fund

In the evening of May 18th in Danang, the Community Disaster Prevention Fund organises the honor ceremony and commemorate the gratitude of enterprises, organizations to accompany the Fund in activities to support local people throughout the country disaster prevention.


Vietjet and 10 year journey with Community Disaster Prevention Fund

Vietjet runs special ticket promotion on all routes from Taiwan to Vietnam, celebrating its presence at 2019 Taipei Tourism Expo

(Taipei, May 16, 2019) – Vietjet will attend 2019 Taipei Tourism Expo (TTE) from May 17 to May 20, 2019 at Taipei World Trade Center. To celebrate its attendance at one of the largest and most iconic annual tourism expos in Taiwan, Vietjet will also be offering thousands of supersaver tickets on all routes linking Vietnam and Taiwan.


Triển lãm Du lịch Đài Bắc

Vietjet offers special promotion for all routes to Japan named “Ohayo Saturday, fly to Japan from only USD0”

(Ho Chi Minh City, May 15, 2019) – Vietjet is offering travelholics a new treat with its exclusive promotion for all routes to Japan named “Ohayo Saturday, fly to Japan from only USD0”. Accordingly, passengers can book air tickets priced as low as USD0 (*) from now until December 31, 2019 at www.vietjetair.com.

Cùng Vietjet khám phá Nhật Bản xinh đẹp

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.
Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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