Vietjet’s celebrates an inaugural flight Da Nang – Bangkok with shock fare

 (Da Nang, October 15, 2018) – Vietjet’s inaugural flight took off from Bangkok (Suvarnabhumi Airport) to Da Nang; and safely landed with welcoming of beautifull city’s people and warmly greeted by dragon dance with flowers from Da Nang airport leaders as well as the local governors. Celebrating the first special flight, passenger had exciting experience with enjoying traditional Vietnamese dance in the sky, also gifted with Vietjet’s souvenirs.




President and CEO of Vietjet honored the ASEAN Entrepreneurs Award 2018

 (Vietjet, HCMC, October 11, 2018) – Today in Seoul – Korea, on the agenda of the World Knowledge Forum, President and CEO of Vietjet Nguyen Thi Phuong Thao was honored as one of the two winners of the ASEAN Entrepreneurs Award 2018 for her significant contributions in bolstering economic and trade exchange between Korea and ASEAN. The awarding ceremony was co-organized by ASEAN – Korea Center and Maekjung Media Group, one of the most influential media groups in Korea. 




Vietjet and Central Committee of Vietnam Youth Union, National Volunteer Centre summarise ‘Let’s clean up the ocean 2018’ campaign

 (Phu Yen, 12 October 2018) – Today at Tuy Hoa city (Phu Yen province), Vietjet and Central Committee of Vietnam Youth Union, National Volunteer Centre summarized “Let’s clean up the ocean 2018” campaign and held award ceremony of “Let’s clean up the ocean” poster design and initiative contest. During the campaign, the organisers and all the award winners traveled by Vietjet flights. 




Vietjet inks financing agreements for fleet expansion worth US$1.2 billion in Japan

 (Tokyo, Japan, October 10, 2018) – Today in Tokyo, the new-age carrier Vietjet signed and exchanged an aircraft financing agreement with Mitsubishi UFJ Lease & Finance Company Limited (MUL), a member of Japan’s leading finance group Mitsubishi UFJ Financial Group (MUFG), and the banking group BNP Paribas (France). The signing ceremony was witnessed by the Vietnam Prime Minister Nguyen Xuan Phuc and several high-ranking Japanese and Vietnamese dignitaries. The agreement paves the way for MUL and BNP Paribas to finance Vietjet’s acquisition of up to five brand new aircraft, worth US$614 million, according to the manufacturer’s listed price.




Vietjet announces three new routes to Japan at Tokyo ceremony during official visit of Vietnam PM Nguyen Xuan Phuc

 (Tokyo, Japan, October 10, 2018) – As part of Vietnam Prime Minister Nguyen Xuan Phuc’s official visit to Japan, Vietjet held a special ceremony today to announce the airline’s three new routes linking Vietnam with Japan, contributing to the growth of tourism and trade between the two countries and across the region. The event was witnessed by the Vietnam Prime Minister and several high-ranking Japanese and Vietnamese dignitaries.





700,000 golden hour tickets, flying internationally easily with Vietjet

 (Ho Chi Minh City, October 8th, 2018) – Welcome the most beautiful traveling season of the year, Vietjet offers 3 super promotional days from October 10th to October 12th, 2018 during the golden hours 12:00 – 14:00 (GMT+7) with 700,000 promotional tickets priced only from VND0 (*) on website www.vietjetair.com.




Vietjet’s first flight from Da Nang to Bangkok to take off on 15 Oct 18

 (Hochiminh City, October 5, 2018) Vietjet expands its international network to emphasize Vietjet’s goal of increasing the number of destinations for the convenience and enjoyment of its flyers. Launching daily flight service between Da Nang and Bangkok (Suvarnabhumi Airport); the first flight takes off on 15th October 2018.





Vietjet's relief aid flight for victims of the double disaster landed at Indonesia

 Relief aid transportation to the victims of the disaster at Palu and Donggala promptly carried out at dawn on October 4th in Jakarta.




Vietjet Air’s relief flight for the earthquake and tsunami victims in Indonesia took off

 (Ho Chi Minh City, October 3rd, 2018) – In the afternoon of October 3rd, 2018, the special flight VJ2611 bearing “Love connection” symbol of Vietjet, which transported relief aids for the victims of the double disaster earthquake – tsunami, flied to Jakarta (Indonesia), with nearly 7 tons of relief aids including canned foods, blankets, necessaries etc.




Vietjet opens sales for Phu Quoc– Seoul route

 (Ho Chi Minh City, September 28, 2018) –  To welcome the year-end festive seasons, Vietjet opens sales for Phu Quoc (Vietnam) – Seoul (South Korea) route. The new route will connect the two famous tourist destinations, meeting the traveling demands of local people and tourists and contributing to the development of trade and integration in the region.




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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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