Vietjet continues to win the "Best Companies to Work for in Asia" award

(Vietjet, Ho Chi Minh City, July 2, 2020) - The award ceremony of Top 50 "Best Companies to Work for in Asia 2020", organized by Asia's leading human resource magazine - HR Asia Magazine, took place on the evening of July 1 in Ho Chi Minh City. The event honored the leading enterprises with the best working environment throughout Asia such as Vietjet, Techcombank, Coca Cola, etc.


Vietjet continues to win the

Vietjet and Facebook join hands to promote Vietnamese tourism – Super promotion with 50% discount

(Vietjet, Ho Chi Minh City, July 1, 2020) - Vietjet cooperates with Facebook to launch the tourism promotion program "Immense Vietnam – Fly green with Vietjet". The program is part of the "Proud Vietnam" project launched by the Ministry of Planning and Investment and Facebook to promote the economy and tourism after COVID-19. On this occasion, Vietjet offers a super promotion of 50% discount on ticket prices (*) on all domestic routes for people and tourists can freely explore the timeless charm of Vietnamese culture, cuisine and people.


Vietjet and Facebook join hands to promote Vietnamese tourism – Super promotion with 50% discount

Vietjet honored for “the Operating Lease Deal of the Year” by Airfinance Journal

(Ho Chi Minh City, July 1, 2020) – New-age carrier Vietjet has been honored as the winner of “the Operating Lease Deal of the Year” for its 10 Airbus aircraft operating lease in 2019. The title is listed amongst the Annual Global Awards of the world prestigious aviation and aerospace finance industry magazine Airfinance Journal.


Vietjet được vinh danh với giải thưởng “Giao dịch tàu bay của năm” do Airfinance Journal bình chọn

Vietjet Annual General Meeting Vietjet's post-pandemic recovery boosted by milestone of carrying an accumulated 100 million passengers in 2019

(Kuala Lumpur, 29 June 2020) – Following Vietjet Aviation Joint Stock Company’s (HOSE: VJC) 2020 Annual General Shareholders’ Meeting (AGM) held recently to review its 2019 business results, vote for the approval of audited financial statement and discuss the company’s 2020 development plan, it was announced that shareholders would receive a dividend of 50% per shares for 2019. This is the result of the financial accumulation gained from the airline’s sustainable, safe and effective development in recent time.


Vietjet Annual General Meeting Vietjet's post-pandemic recovery boosted by milestone of carrying an accumulated 100 million passengers in 2019

Vietjet participates in a cooperation to promote Nghe An tourism

(Vietjet, Hanoi, June 24, 2020) - Vietjet Aviation Joint Stock Company cooperates with Tourism Department of Nghe An to organize tourism promotion programs in order to attract tourists to explore historical sites and the beautiful landscapes in Nghe An. This is one of the main points of the memorandum of understanding (MoU) of the tourism promotion cooperation program between Vietjet and Tourism Department of Nghe An, signed on June 24, 2020.


Vietjet participates in a cooperation to promote Nghe An tourism

Vietjet simultaneously inaugurates 8 routes, celebrating 2020 “hot” summer

(Vietjet, Da Nang, June 18, 2020) –– Following the mission of sky connection to bring people and tourists to discover beautiful destinations in Vietnam, the new-age carrier Vietjet jubilantly welcomes maiden flights connecting Da Nang, the most liveable city in Vietnam with Phu Quoc (Kien Giang Province), Da Lat (Lam Dong Province), Buon Ma Thuot (Dak Lak Province), Vinh and Thanh Hoa; the capital city of Hanoi with Dong Hoi (Quang Binh Province); Hai Phong with Quy Nhon (Binh Dinh Province); Vinh and Phu Quoc.


Vietjet simultaneously inaugurates 8 routes, celebrating 2020 “hot” summer

Information about the situation at Tan Son Nhat airport

On June 14, 2020, an aircraft on flight VJ322 departing from Phu Quoc to Ho Chi Minh City skidded off the runway due to heavy rain and tailwind while landing at Tan Son Nhat International Airport at 12:10. The aircraft, passengers, and crews were all safe. Passengers also received luggage in the terminal as normal.

Vietjet announces 5 new Thai domestic routes, expanding flight network in Thailand

(Bangkok, June 15, 2020) – Vietjet has announced and opened ticket sales from June 15, 2020 for 5 new Thailand domestic routes. These five new routes will connect the capital Bangkok (Suvarnabhumi) with famous tourism and cultural destinations from North to South of Thailand including Hat Yai, Khon Kaen, Nakhon Si Thammarat, Ubon Ratchathani, and Surat Thani.


Vietjet announces 5 new Thai domestic routes, expanding flight network in Thailand

Vietjet is the first airline to return to Phuket airport on 13 June 2020

(Bangkok, June 13, 2020) – Following the announcement of Civil Aviation Authority of Thailand (CAAT) about re-opening Phuket International airport for domestic flight operation starting from 13 June 2020


Vietjet is the first airline to return to Phuket airport on 13 June 2020

Fly green, fly fast with Vietjet on 53 routes across Vietnam from VND 8,000

(Vietjet, Ho Chi Minh City, June 10, 2020) – Vietnamese people travel in Vietnam, flying with Vietjet to attractive destinations across the country on 53 domestic routes and flexible flight schedules.


Fly green, fly fast with Vietjet on 53 routes across Vietnam from VND 8,000

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< 24 months

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.
Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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