Vietjet is a pioneer in launching 2 direct flights from Vietnam to New Delhi (India)

(Vietjet, Ho Chi Minh City, December 9, 2019) - Vietjet officially inaugurates two direct flights from Hanoi and Ho Chi Minh City to New Delhi. With these two routes, Viejet is the first airline connecting the two biggest economic - cultural - tourist centers of Vietnam with the fascinating and unique capital of India - New Delhi. On the inaugural flights, passengers surprisingly receive interesting gifts.


On this occasion, passengers can also hunt millions of promotional tickets priced from only 0VND (*) for all international routes of Vietjet in 3 golden days from 10 to 12 December 2019 with the flight period applied from 3 January 2020 to 24 October 2020 (**). Besides, the biggest promotion program named "Fly around Asia and hunt for the 1kg golden aircraft" is still going on at flyforlove.vietjetair.com with hundreds of other attractive prizes. Customers participating in the program will have the opportunity to win daily, weekly prizes and a jackpot of the 1kg golden aircraft.

Vietjet is a pioneer in launching 2 direct flights from Vietnam to New Delhi (India)

Vietjet exaggerates contribution of the revolutioners

(Vietjet, Thua Thien Hue, December 7, 2019) – Vietjet delegates on Thursday December 5 paid a visit to the General Nguyen Chi Thanh memorial monument located in the central Thua Thien - Hue Province’s Quang Tho Commune.


Vietjet exaggerates contribution of the revolutioners

Welcoming new routes, Vietjet offers millions of 0VND tickets – Creating more opportunities to fly to Bali, Seoul, Taipei from across Vietnam

(Vietjet, Ho Chi Minh City, December 6, 2019) – Carrying on the journey to find the 100 millionth passenger and meeting the rising travel demand in the year-end festive season, Vietjet opens 04 international routes Da Lat - Seoul (South Korea), Can Tho - Seoul (South Korea), Can Tho - Taipei (Taiwan, China) and Hanoi - Bali (Indonesia), expanding international flight network connecting to provinces of Vietnam and offering more opportunities to travel for people from the North to the Central Highlands and the Mekong Delta.

Welcoming new routes, Vietjet offers millions of 0VND tickets – Creating more opportunities to fly to Bali, Seoul, Taipei from across Vietnam

Vietjet provides 2.5 million tickets on the occasion of Lunar New Year 2020

(Vietjet, Ho Chi Minh City, December 5, 2019) - On the occasion of Lunar New Year and the 2020 festive season, the new-age airline Vietjet is set to add nearly 1,200 flights to meet the increasing reunion and tourism demands of customers.


Vietjet provides 2.5 million tickets on the occasion of Lunar New Year 2020

Thailand Prime Minister congratulates Vietjet on launching Ho Chi Minh City – Pattaya service

(Bangkok, December 4, 2019) – On the occasion of the second passenger terminal opening ceremony at U-Tapao International Airport Rayong Pattaya, General Prayut Chan-o-cha, Prime Minister of Thailand, visited and congratulated Vietjet on its new international service connecting Ho Chi Minh City with Pattaya via U-Tapao International Airport.

Prime Minister of Thailand witnesses the launch ceremony of U-Tapao International Airport

Vietjet to launch Ho Chi Minh City - Pattaya service

(Ho Chi Minh City, December 2, 2019) – Today, Vietjet announced its latest direct service connecting Ho Chi Minh City and Thailand’s famous coastal destination Pattaya (via U-Tapao International Airport). The new route will operate daily service with a flight time of one hour and thirty minutes per leg, starting from December 23, 2019.

Vietjet mở đường bay Tp.HCM – Pattaya

Vietjet highlights Vietnamese sovereinty in Northern end Lung Cu

(Vietjet, Ha Giang Province, December 2, 2019) – Members representing Vietjet in the campaign “I love my Fatherland” on December 1 arrived in the northern mountainous Ha Giang Province in an attempt to highlight the patriotism and the readiness among the youth to contribute for the sovereignty protection over Vietnam territory.

Vietjet highlights Vietnamese sovereinty in Northern end Lung Cu

Vietjet ‘boom up’ the super shopping day with a huge offer of millions of tickets priced only from 0VND

(Vietjet, Ho Chi Minh City, November 29, 2019) – Joining the exciting "Black Friday" around the world, Vietjet launches a super promotion with millions of tickets priced only from 0VND (*). Especially, all tickets are up for grabs whole day only on November 29, 2019.

Vietjet ‘boom up’ the super shopping day with a huge offer of millions of tickets priced only from 0VND

Celebrating the 30th anniversary of ASEAN – South Korea relations, Vietjet inaugurates new routes

(Vietjet, Seoul, November 28, 2019) - Celebrating the 30th anniversary of ASEAN – South Korea dialogue relations, Mekong – South Korea summit, the new-age carrier Vietjet announced operation plans of routes connecting Vietnamese cultural, tourism, economic centers with Seoul (South Korea).


Celebrating the 30th anniversary of ASEAN – South Korea relations, Vietjet inaugurates new routes

Vietjet wins “Best Ultra Low-Cost Airline” Award for three consecutive years

(Ho Chi Minh City, November 26, 2019) – New-age airline Vietjet continues to be named “Best Ultra Low-Cost Airline for 2020” by AirlineRatings, the world’s best one-stop airline safety and product rating review website. This is the third consecutive year that Vietjet has been honored at AirlineRatings’ Airline Excellence Awards, which recognize the world’s best airlines annually.


Vietjet wins Best Ultra Low-Cost Airline Award for three consecutive years

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.
Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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