Vietjet cancels flights to and from Kaohsiung on August 24 due to tropical storm Bailu

(Ho Chi Minh City, August 23, 2019) - Vietjet today announced the cancellation of four flights between Ho Chi Minh City/Hanoi and Kaohsiung scheduled in the afternoon of August 24 due to the tropical storm Bailu.


Vietjet and Flying Eye Hospital bring light to millions of eyes

(Vietjet, Thua Thien Hue, August 21, 2019) – In the 17th year of supporting Vietnam’s eye care services and the 10th Flying Eye Hospital (FEH) program in Vietnam, Orbis accompanies with the new-age carrier Vietjet to bring bright eyes to Vietnamese people.


Opening new direct routes to India, Vietjet offers thousands of tickets from 0VND

(Vietjet, Ho Chi Minh City, August 19, 2019) – It’s a great news for Indian culture-lovers that Vietjet is now opening 2 direct flights from Ho Chi Minh City and Hanoi to New Delhi with thousands of super-saving tickets priced only from 0VND (*). The promotional tickets are up for grabs during 3 golden days from August 20-22, 2019 at the website www.vietjetair.com & Vietjet Air mobile app.

Vietjet mở bán đường bay thẳng Ấn Độ với hàng ngàn vé khuyến mãi từ 0 đồng

Vietjet Thailand named Asia’s Best Employer Brand 2019

This award was nominated by Employer Branding Institute, World HRD Congress & Stars of the Industry Group to honor Asian businesses’ effort and achievements in human resources management and thanks to its innovative solutions in recruitment as well as its effort in creating an internationally standardized, professional working environment for all employees.


Cabin Crew Workshop

Vietjet gets a hattrick on Forbes’ 50 best listed companies in Vietnam

At the Business Forum 2019 held in Ho Chi Minh City on August 15, Forbes magazine organized a ceremony to honor Vietnam’s 50 best listed companies in 2019.


Vietjet ghi “hattrick” với danh sách 50 công ty niêm yết tốt nhất Việt Nam của Forbes

Chill Tet 2020 unlimited with Vietjet, tickets priced only from 2,000 VND

(Vietjet, Ho Chi Minh City, August 15, 2019) – Celebrating the spring travel season 2020, Vietjet offers millions of best price tickets from only two thousand and twenty dong per ticket (*). The promotional tickets to fly from the North and Central Region to the South of Vietnam are up for grabs during the whole golden week from August 15-22, 2019 at website www.vietjetair.com & Vietjet Air mobile app. Tickets are applied on all domestic routes with flight period from September 5, 2019 to March 28, 2020. Passengers can easily travel on Tet holidays, receive attractive gifts and experience the unique entertainment activities available only on Vietjet’s aircraft.


Vietjet cancels flights to and from Taipei on August 9 due to typhoon Lekima

(Ho Chi Minh City, 8 August, 2019) - Vietjet today announced the cancellation of flights connecting Ho Chi Minh City/Hanoi and Taipei scheduled on Friday August 9 due to the typhoon Lekima.


Vietjet, Swift247 and Grab cooperate for development of transport mobility and delivery

Vietnam, August 7, 2019 - Vietjet Aviation Joint Stock Company (Vietjet), Swift 247, a technology startup providing super express air delivery service (Swift247) and Grab signed an MoU on the comprehensive cooperation to develop solutions for connecting road and air travel to customers across Southeast Asia, and at the same time providing super express delivery services in Vietnamese market.

Vietjet, Swift247 và Grab hợp tác toàn diện

Flying right away with Vietjet’s million international tickets from just VND0

(Vietjet, Ho Chi Minh City, August 05, 2019) - It’s great news to tourists excited to travel abroad this autumn, Vietjet offers 1,000,000 super-saving tickets priced only from VND0 (*) from 12:00 to 14:00 during 3 golden days (06-07-08/08/2019) at website www.vietjetair.com and mobile app Vietjet Air.

Flying right away with Vietjet’s million international tickets from just VND0

Vietjet: Air transport revenue increases sharply by 22%, international revenue proportion reaches to 54% in the first half of 2019

According to Vietjet’s business results in the first half of 2019, air transport revenue was VND20,148 billion, increased by 22% and profit before tax was VND1,563 billion, an increase of 16% year on year. Consolidated results included aircraft trading, consolidated revenue reached VND26,301 billion, up 24% and profit before tax was VND2,398 billion, up 11% year on year.


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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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